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Find a Location

Twin City Roofing Construction Specialists Inc. has 1 locations, listed below.

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    Business ProfileforTwin City Roofing Construction Specialists Inc.

    Roofing Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.74/5stars

    Average of 19 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    5 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/17/1994

    Years in Business: 42

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Full Service Roofing, Siding, Window Exterior Remodeling & Commercial Roofing Contractor

    Products & Services

    According to the information provided by Twin City Roofing Construction Specialists, this company offers residential and commercial roofing contracting services.

    Business Details

    Location of This Business
    72 Ivy Ave W, Saint Paul, MN 55117-4514
    BBB File Opened:
    1/1/1993
    Years in Business:
    42
    Business Started:
    1/1/1982
    Business Started Locally:
    1/1/1982
    Business Incorporated:
    1/29/1996
    Accredited Since:
    3/17/1994
    Licensing Information:
    • BC020943
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    7:30 AM - 5:00 PM
    T:
    7:30 AM - 5:00 PM
    W:
    7:30 AM - 5:00 PM
    Th:
    7:30 AM - 5:00 PM
    F:
    7:30 AM - 5:00 PM
    Sa:
    By Appt. Only
    Su:
    By Appt. Only

    Sales

    M:
    7:00 AM - 7:30 PM
    T:
    7:00 AM - 7:30 PM
    W:
    7:00 AM - 7:30 PM
    Th:
    7:00 AM - 7:30 PM
    F:
    7:00 AM - 7:30 PM
    Sa:
    8:00 AM - 5:00 PM
    Su:
    By Appt. Only

    Parts

    M:
    Closed
    T:
    Closed
    W:
    Closed
    Th:
    Closed
    F:
    Closed
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • James Geisen, President
    • Lisa Willett, Operations Manager
    Contact Information

    Principal

    • James Geisen, President

    Customer Contact

    • Lisa Willett, Operations Manager
    Additional Contact Information

    Fax Numbers

    • (651) 292-0905
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    8 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/13/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    We contacted *********** Roofing November 2022 to advise them we had a water leak which we noticed was from the drip edge not being replaced when the roof was installed. We are still under our warranty until 7/13/23. They had to install new deck boards which resulted in the drip edge not meeting the facia causing a gap. We were promised that this would be fixed in the Spring 2023. It is not Mid-July and no repairs have been done. We have spoken with 4-5 people and have yet to receive a date for the repair. We rarely receive a call back..it is us having to reach out to the office and still not receiving a date for the repairs. Our last call was today and we spoke with *** the owner. He said he does not have a date but has the materials. He told us not to call the office ever again and it would be taken care. We advised him we want to be home when they come out for repairs. We spent thousands for this roof and they stated their warranty is one of the best in the business. They are not standing behind their warrant. We have gotten the run around since November 2022. We want this repair fixed as we are now having water issues again.
    Read More

    Customer Reviews

    19 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Chris L

    5 stars

    11/22/2023

    We are extremely satisfied with Twin City Roofing! Not only was scheduling a breeze, but Lisa understood my parents' needs and assisted with every step of the claim process. Overall, it was a very pleasant experience and will definitely use their services again if needed.  Thanks so much Twin City Roofing!

    Twin City Roofing Construction Specialists Inc. Response

    11/24/2023

    Hi *****, we are so happy that your parents had a great customer experience with ********************. On behalf of **** and the entire TCR Team, thank you for your feedback!

    Local BBB

    BBB of Minnesota and North Dakota

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