Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Spotloan has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Spotloan

      PO Box 720 Belcourt, ND 58316-0720

    Business ProfileforSpotloan

    Loans
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.22/5stars

    Average of 54 Customer Reviews

    Customer Complaints

    182 complaints closed in last 3 years

    72 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    According to information provided by the business: Spotloan is a brand owned by BlueChip Financial, a tribally-owned entity organized under and governed by the laws of the Turtle Mountain Band of Chippewa Indians of North Dakota, one of the country’s largest federally recognized Indian Tribes. The company is located on and operates within the Tribe's reservation in Belcourt, North Dakota. Spotloans are short-term installment loans ranging from $300-800 dollars, and they can be paid back over three to ten months.

    Products & Services

    Spotloans are an expensive form of credit and are intended only for short-term financial needs. These loans are designed to help borrowers deal with emergencies such as rent, medical bills, car repairs, and expenses related to their jobs. Spotloans are not intended to solve longer-term credit or other financial needs, and alternative forms of credit may be better, including borrowing from a friend or relative, using a credit card cash advance, or using a home equity loan or savings.

    Business Details

    Headquarters
    PO Box 720, Belcourt, ND 58316-0720
    BBB File Opened:
    7/16/2012
    Years in Business:
    11
    Business Started:
    7/3/2012
    Business Started Locally:
    7/3/2012
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • BlueChip Financial
    Business Management
    • Turtle Mountain Band of Chippewa Indians, Owner/Manager
    • Susan D, Customer Contact
    • Quyen Le, Director of Compliance
    Contact Information

    Principal

    • Turtle Mountain Band of Chippewa Indians, Owner/Manager
    • Susan D, Customer Contact

    Customer Contact

    • Susan D, Customer Contact
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: What to consider when researching personal loans

    Customer Complaints

    182 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/27/2024

    Complaint Type:
    Order Issues
    Status:
    Answered
    It is insane to me that this company has not been shut down. I took out a $400 loan which has now been paid off but yet I will still be paying $140 a month for almost another year. They do not make things clear when you take the loan out. Now I am stuck paying for something I cant afford. I want my payments to stop. Or I will just take it up with my bank.
    Read More

    Customer Reviews

    54 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Melissa S

    1 star

    03/29/2024

    I had a loan of $1000. Had a balance of $557.92 in February. As of today, March 29th, it should be a balance of about $198. Its still a balance of $416! They have not responded back to me and I need to where my payments are going.

    Spotloan Response

    04/04/2024

    Thank you for taking the time to leave a review. At Spotloan, we strive to provide a great loan product that helps customers with their emergency expenses. We ensure that our interest rate and payment details are clearly listed on our homepage, on our website FAQ page, as well as on the loan agreement. Before you agreed to your loan, we provided you with your loan agreement which includes all of your loan terms and discloses how interest is calculated on your loan. We have responded to you directly to address your concerns. We encourage borrowers to pay off their loans as soon as possible to avoid accruing interest and we have no penalty for early repayment.

    Local BBB

    BBB of Minnesota and North Dakota

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.