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BBB Accredited Business since 02/12/2007
The Spectacle Shoppe, Inc.
Phone: (651) 636-3434Fax: (651) 636-49992050 Silver Lake Rd NW, New Brighton, MN 55112-5301www.spectacleshoppe.biz
Description
Family owned and operated, the Spectacle Shoppe offers a unique approach to eyewear. Owner, David Ulrich has traveled the globe to bring you the most sought after eyewear styles as well as brand names and one of a kind pieces.
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BBB Accreditation
A BBB Accredited Business since 02/12/2007
BBB has determined that The Spectacle Shoppe, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised The Spectacle Shoppe, Inc.'s rating include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Problems with Product / Service | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 0 |
Additional Information
topLicensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Minnesota Board Of Optometry2829 University Ave SE Ste 550
Minneapolis, MN55414-4202
(651) 201-2762
http://www.optometryboard.state.mn.us
Type of Entity
Corporation
Incorporated: January 1977, MN
Contact Information
Primary Contact: Dr. David Ulrich (Owner)Complaint Contact: Ms. Beth Ulrich (Bookkeeping)Dr. James Brekke (Optometrist)Business Category
Optical Goods - Service & Repair
Products & Services
According to the information provided by The Spectacle Shoppe, Inc., this company offers retail optical services and eye exams.
Hours of Operation
Mon: 10:00 AM to 07:00 PMTue: 10:00 AM to 07:00 PMWed: 10:00 AM to 07:00 PMThu: 10:00 AM to 07:00 PMFri: 10:00 AM to 07:00 PMSat: 10:00 AM to 04:00 PMSun: 12:00 PM to 04:00 PMRefund and Exchange Policy
Due to the uniqueness of our frames, a one year manufactures warranty will be extended to you. Although all sales are final, we do guarantee 100% satisfactionin the case of an exchange or return, an in store credit will be issued to you to be used withing one year, If a doctor change is needed, that will be taken care of free of charge within 60 days of your purchase.
LocationsX
1 Locations
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2050 Silver Lake Rd NW
New Brighton, MN 55112-5301Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Minnesota and North Dakota. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*The Spectacle Shoppe, Inc. is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Optical Goods - Service & Repair
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.