Business ProfileforA Action Movers

Our move from AZ to NY was a disaster. The logistical and delivery performance was horrible. 1. Movers came two hours late. They did not put down anything to protect the rugs or floors resulting on them being tramped on with dirt and grim.2. They arrived w/o sufficient boxes/packing material to do the job. I had to go to U-Haul to purchase needed material.3. Because they did not bring garment boxes, they stuffed cloths into any box that was available resulting in many of them needing to be cleaned/pressed.4. Items were damaged. They broke part of a 200-year old antique spinning wheel, they destroyed a standing lamp, I could go on.5. They did not ship all of our stuff in one load.6. The first load arrived unannounced. A day earlier, we were told by the company assigned to receive the load in NY that it was still in AZ. Prior to contacting the people in NY, I had tried to get some info from A Action, but to no avail. Consequently, we were not at our new home, They had to wait over three hours until the driver was able to locate us.7. I called AAction many times for updates and did not receive any call back. When I did talk to an agent, they did not have the information needed available. BTB, United was not very helpful here either. Their tracking system did not tell me where our load was in transit.8. They missed the window of when they promised to have our stuff delivered by almost two weeks.9. They stuffed the overload (the second shipment) into crates resulting in many boxes being crushed resulting in some items being damaged.10. To top things off, they packed and shipped items they were told not to pack and move.As I said, a complete disaster from AAction Movers!!!!