BBB Accredited Business since 06/23/2009
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A BBB Accredited Business since 06/23/2009
BBB has determined that Alerus Financial, N.A. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Alerus Financial, N.A.'s rating include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
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|Billing / Collection Issues||0|
|Problems with Product / Service||0|
|Guarantee / Warranty Issues||0|
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Customer Reviews Summary Read customer reviews
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This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Minnesota Department of Commerce
85 7th Pl E Ste 500
Saint Paul, MN55101-6013
Type of Entity
Incorporated: January 1995, MN
Contact InformationPrincipal: Steve Sherwood (President) Nancy Johnson Solveig Nelson (Executive Vice President) Kim Onnen (Vice President Operations)
Mortgage Brokers, Mortgage Lender, Mortgage Bankers
Products & Services
According to the information provided by Residential Mortgage Group, Inc., this company offers residential mortgage and escrow services and full-spectrum lending programs.
Alternate Business NamesResidential Mortgage Group/Alerus Financial, N.A.
Industry TipsBBBTips on Business Credit
Beware of Predatory Practices in Home Mortgage Lending
Home Buyers: Protect Yourself from Predatory Lenders
Investors Warned Not to Risk Homes to Buy Securities
To Rent or Buy - Which is Right for You
If you choose to do business with Alerus Financial, N.A., please let them know that you contacted BBB for a Business Review.