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Find a Location

SouthPoint Financial Credit Union has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • SouthPoint Financial Credit Union

      924 Main St E Sleepy Eye, MN 56085-4380

    • SouthPoint Financial Credit Union

      706 N German St New Ulm, MN 56073-1102

    • SouthPoint Financial Credit Union

      105 S 3rd St Saint Peter, MN 56082-2042

    Business ProfileforSouthPoint Financial Credit Union

    Credit Union
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    According to the information provided by SouthPoint Financial Credit Union, this company offers banking services.

    Business Details

    This is a multi-location business.

    Find a Location

    SouthPoint Financial Credit Union has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • SouthPoint Financial Credit Union

        924 Main St E Sleepy Eye, MN 56085-4380

      • SouthPoint Financial Credit Union

        706 N German St New Ulm, MN 56073-1102

      • SouthPoint Financial Credit Union

        105 S 3rd St Saint Peter, MN 56082-2042

      Location of This Business
      924 Main St E, Sleepy Eye, MN 56085-4380
      BBB File Opened:
      8/30/2010
      Years in Business:
      88
      Business Started:
      4/21/1936
      Business Started Locally:
      4/21/1936
      Alternate Business Name
      • SouthPoint FCU
      • Southpoint Financial CU
      Business Management
      • Mr. Troy Diedrich, CXO
      • Mr. Jay Gostonczik, Chief Executive Officer
      • Kim Peterson, Marketing Director
      Contact Information

      Principal

      • Mr. Jay Gostonczik, Chief Executive Officer
      • Kim Peterson, Marketing Director

      Customer Contact

      • Kim Peterson, Marketing Director
      Additional Contact Information

      Fax Numbers

      • (507) 794-5540
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/06/2023

      Complaint Type:
      Product Issues
      Status:
      Answered
      I use Bill pay through the SouthPoint Federal credit Union website every month to pay my rent this month the company they use sent out a cashiers check instead of the regular money order type check and it attempted to pull money out that I didnt agree to having pulled out. I wasnt aware would be pulled out and wasnt consistent with what is regularly my routine for paying rent is. SouthPoint is refusing to remove or reverse overdraft fees for the incident because their manager was wrong about the situation and extremely unprofessional. So theyre basically just being unfair for their own egotistical reasons instead of being reasonable and taking responsibility for a service provided through their website, not being consistent there was no way for me to be able to tell that cashiers check would be sent out nor did I agree to have those funds pulled from my account.
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      ANON A

      1 star

      12/20/2023

      I REQUESTED A LOAN TO FUND A FAMILY OF 6 TRIP TO ************+MORE AND, THEY DECLINED MY APPLICATION BECAUSE "THIS IS SOMETHING I SHOULD HAVE HAD MONEY SAVED FOR". THEY DIDN'T ASK FOR DETAILS PRIOR TO DECLINING THE **** I AM PRETTY WELL OFF BUT I WOULD'VE MUCH RATHER GOTTEN A LOAN AND HAVE EXTRA CUSHION IN CASE OF AN EMERGENCY THAN TO SPEND $6000+ OUT OF MY SAVINGS ON FLIGHTS ALONE. THIS ISN'T THE FIRST TIME I'VE HAD THIS KIND OF EXPERIENCE WITH THIS COMPANY. I HOPE THEY AREN'T DOING THIS TO EVERYONE BECAUSE IT'S BAD BUSINESS.

      SouthPoint Financial Credit Union Response

      12/27/2023

      Our goal is to provide fair and responsible lending practices to all our applicants. Due to financial privacy, we cannot discuss specific details about individual applications publicly, but we have asked an individual on our staff to review your comments and will reach out via your provided email address in the next seven days.Thank you,SouthPoint Financial Credit Union

      Local BBB

      BBB of Minnesota and North Dakota

      BBB Reports On

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