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BBB Business Review

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BBB Accredited Business since

First International Bank & Trust

Additional Locations

Phone: (701) 232-1700 Fax: (701) 232-6141 View Additional Phone Numbers 100 N Main St  P.O Box 607, Watford City, ND 58854 View Additional Email Addresses https://www.firstintlbank.com/


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BBB Accreditation

A BBB Accredited Business since

BBB has determined that First International Bank & Trust meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for First International Bank & Trust include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on First International Bank & Trust
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 29, 2001 Business started: 05/13/1910 Business started locally: 05/13/1910 Business incorporated 05/13/1910 in ND
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

North Dakota Secretary of State
600 E Boulevard Ave Dept 108, State Capital, Bismarck ND 58505
http://www.state.nd.us
Phone Number: (701) 328-2900

Minnesota Department of Commerce
85 7th Pl E Ste 500, Saint Paul MN 55101
http://www.commerce.state.mn.us
Phone Number: (651) 539-1500
general.commerce@state.mn.us

North Dakota Department of Commerce
PO Box 2057, 1600 E Century Ave Ste 2, Bismarck ND 58502
http://www.ndcommerce.com
Phone Number: (701) 328-5300

Type of Entity

Corporation

Business Management
John Docken, Contact Blaine DesLauriers, President Brian Hagen, Fargo Market Preside S. Peter Stenehjem, Vice President of Marketing & Commercial Lending Stephen L. Stenehjem, CEO/Chairman Traci Wiebe, Executive Assistant
Contact Information
Principal: John Docken, Contact
Business Category

Banks Banking Services Insurance - Auto Insurance - Crop Insurance - Fire & Flood Specialists Insurance - Homeowners Insurance - Marine Investment Advisory Service Investment Securities Loans Loans - Farm & Ranch Loans - Small Business Real Estate Loans Money Orders & Transfers Oil Land Leases Oil Property Management Safe Deposit Box Rental Trust Companies Investment Management Minerals Advertising - Checking Service Land Companies Property Management Property Management - Industrial & Commercial College Savings Plans

Alternate Business Names
First International Bank
Products & Services

According to the information provided by First International Bank & Trust, this company offers full banking services including checking, savings, safe deposit boxes and money market activities. They also provide full line insurance needs and services. They provide wealth management, property management, investment management, trust management and banking. They also provide lending and mortgage services for agriculture, commercial, residential, consumer and real estate.

Industry Tips
Financial Planning INSURANCE
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.