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BBB Accredited Business since

Smart Parts Automotive, Inc.

Phone: (888) 995-7278 View Additional Phone Numbers 20375 Enright Way, Farmington, MN 55024 http://www.smartpartsauto.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Automotive parts


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Smart Parts Automotive, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Smart Parts Automotive, Inc. include:

  • 6 complaint(s) filed against business
  • Length of time business has been operating
  • Response to 6 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

6 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 3
Total Closed Complaints 6

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Smart Parts Automotive, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 18, 2010 Business started: 09/10/2004 in MN Business started locally: 09/10/2004
Type of Entity

Corporation

Business Management
Dillion Saghaug, Owner Jeff Dinsen, Senior Sales Manager
Contact Information
Principal: Dillion Saghaug, Owner
Business Category

Auto Parts & Supplies - Wholesale & Manufacturers Auto Boosting Services Auto Repair & Service - Equipment & Supplies Electric Motors - Supplies & Parts Power Transmission Equipment Auto Parts & Supplies - New Auto Repair & Service Auto Repairing - Foreign Auto Restoration Auto Repair - Tune-Up Transmissions - Automobile Transmissions - Truck, Tractor Auto Service - Specialty Parts Auto Services Auto Body Shop Equipment & Sup Auto Parts & Supplies - Used & Rebuilt Auto Parts & Supplies - Used Auto Parts & Supplies - Rebuilt

Products & Services

According to the information provided by Smart Parts Automotive, this company offers auto parts distributor serving the entire US and Canada. We carry both new and remanufactured parts for Ford, Chevy, Dodge, Mazda, Jeep, Imports and more. Our home office is based out of Minnesota we also have warehouses in Oklahoma, Texas, and Wisconsin..

Industry Tips
Auto Repair and Services
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.