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Find a Location

Morrie’s Forest Lake Chrysler Dodge Jeep & Ram has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforMorrie’s Forest Lake Chrysler Dodge Jeep & Ram

    New Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    12 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/12/2022

    Years in Business: 13

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Morrie’s Forest Lake Chrysler Dodge Jeep & Ram has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      321 19th St SW, Forest Lake, MN 55025-1352
      BBB File Opened:
      3/7/2011
      Years in Business:
      13
      Business Started:
      1/1/2011
      Business Started Locally:
      1/1/2011
      Business Incorporated:
      1/1/2011
      Accredited Since:
      8/12/2022
      Type of Entity:
      Corporation
      Number of Employees:
      91
      Business Management
      • Donnie Raybourn, General Manager
      Contact Information

      Principal

      • Donnie Raybourn, General Manager
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      12 Customer Complaints

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      File a Complaint

      Customer Reviews

      3 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Tee W

      1 star

      06/17/2024

      In March of 2024, I purchased a preowned 2023 Jeep Wrangler with 2952 miles (less than 3,000). The vehicle has had the check engine light on for the majority of ownership with a little over 6,000 miles on it. It was due to go into the shop for the third time since owning it in March, but began to lunge forward and had to driven back to our home to await a tow. Aside from it lunging forward and not driving correctly, it no longer will hold an electric charge and currently will not start at all. Each time the check engine light comes on, I have called Morries and shared with them the problems I am having with the vehicle. To which I have been told to take it to my dearest dealer as it is under warranty. Well now I can't even drive it to the nearest dealership because it will not start. I spoke with FCA (Fiat Chrysler Automotives) and learned that this vehicle has had two new engines placed in it with the original owner, between October 2023-December 2024. The original owner purchased the vehicle from Morries on May 19, 2023. Morries was fully aware of the engine problems with the original owner and did a vehicle buy back from the original owner. This vehicle is a down right lemon and was misrepresented to us in the buying process. The dealership was and is fully aware of it's engine problems when they sold the vehicle to us, telling us "it's a great car with no issues". Additionally, I have all service records during the original owner of the vehicle and Morries service rep shared with me that the vehicle had at least one new engine. We traded in a vehicle and paid cash for this vehicle. We are out almost $48K total. Morries buy back is of course thousands less than we paid. They have refused to give me a full refund (minus miles we drove) back on this vehicle. This dealership operates on deceptive practices and I would not recommend it to anyone.

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