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Find a Location

Walser Toyota has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforWalser Toyota

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    27 complaints closed in last 3 years

    8 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/15/2007

    Years in Business: 24

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Walser Bloomington Toyota offers new and used cars, services, and repairs.

    Business Details

    Location of This Business
    4401 American Blvd W, Bloomington, MN 55437-1122
    BBB File Opened:
    1/1/2000
    Years in Business:
    24
    Business Started:
    1/1/2000
    Business Started Locally:
    1/1/2000
    Accredited Since:
    10/15/2007
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Andrew Walser, President
    • Paul Walser, CEO
    • Peggy Porter, Executive Assistant
    • Katie Loija, Owner/Manager
    Contact Information

    Principal

    • Peggy Porter, Executive Assistant
    • Katie Loija, Owner/Manager
    Additional Contact Information

    Fax Numbers

    • (952) 703-5842
      Primary Fax
    • (952) 929-5252
      Other Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    27 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/09/2024

    Complaint Type:
    Product Issues
    Status:
    Resolved
    I have a I purchased a RAV4 November 2022. It is still under warranty, however, I cant get Walser to fix the problems, or even to return my phone calls they keep telling me they will get back to me, but they do not. I have tried six or more times and have left messages with corporate. I received one text message from somebody named ****, but when I texted him back to call me, he did not. The service manager, ***** did not return my call when he said he would.******************* at corporate also has not returned my call. I suspect I have a bad chip and they dont want to fix it.My phone does not connect properly to the car, and I have restarted the application many times, there is a buzzing sound in my rearview mirror, attachment to the windshield, and some other strange things that happen electronically.
    Read More

    Customer Reviews

    9 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Steve F

    1 star

    11/27/2023

    Extorted I traded in an existing lease for a pre-owned Tacoma, and five weeks later I was called and told that my loan and title could not be processed and that there was a $2800 shortage. Tax for the dealership to buy out the lease was not factored in, and I was asked to make up the difference. I was asked to “re-sign” the loan for the new “Walser No-Haggle Price”. I was already feeling that things were shady because I was pressured into using Toyota financing, so they could run it through the “Certified” program and get me a better rate. The “Certified” inspection failed to find CAM position sensor wiring damage, and the brakes were end of life, I paid for these repairs in the following weeks. Toyota Financial started sending letters and leaving messages asking if I received a title with them listed as the lien holder. I gave up and wrote them a detailed letter explaining the problems with the Walser finance department. I got a call from the Toyota Financial “customer experience“ manager saying that he would look into it. After five months of wondering if I would be able to renew my registration, it finally came in the mail, with a note saying they waived the processing fee. I never want to experience “The Walser Way” again.

    Local BBB

    BBB of Minnesota and North Dakota

    BBB Reports On

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