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Find a Location

Mills Motor, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Mills Motor, Inc.

      14858 Dellwood Dr Baxter, MN 56425-9746

      BBB Accredited Business
    • Mills Motor, Inc.

      PO Box 727 Brainerd, MN 56401-0727

      BBB Accredited Business

    Business ProfileforMills Motor, Inc.

    New Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.4/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/10/2005

    Years in Business: 102

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    According to the information provided by Mills Ford of Brainerd,  this company is a new and used automobile dealership, providing automotive repair and a service and parts department.

    Products & Services

    Vehicle Tires, Vehicle Parts, Vehicle Accessories, Vehicle Customization and Graphics

    Business Details

    This is a multi-location business.

    Find a Location

    Mills Motor, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Mills Motor, Inc.

        14858 Dellwood Dr Baxter, MN 56425-9746

        BBB Accredited Business
      • Mills Motor, Inc.

        PO Box 727 Brainerd, MN 56401-0727

        BBB Accredited Business
      Location of This Business
      14858 Dellwood Dr, Baxter, MN 56425-9746
      BBB File Opened:
      3/6/1989
      Years in Business:
      102
      Business Started:
      1/1/1922
      Business Started Locally:
      1/1/1922
      Accredited Since:
      1/10/2005
      Alternate Business Name
      • Mills Lincoln of Brainerd
      • Mills Ford of Brainerd
      Business Management
      • Marisa M. Mills, Owner
      • Brady Sladek, General Manager
      Contact Information

      Principal

      • Marisa M. Mills, Owner
      Additional Contact Information

      Fax Numbers

      • (218) 825-3516
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      1 Customer Complaints

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      File a Complaint

      Customer Reviews

      5 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Shiloh C

      1 star

      08/07/2024

      The dealership posted the price of the car I was interested for a specific amount and when I got to the dealership which is 1.5 hours away the price was different because I didn’t meet the trade in discount or finance discount requirements. (My car had too many miles on it for the trade-in discount and I was planning on paying cash and not financing thus I didn’t get the finance discount.) I should have read the fine print on cars.com where the dealership can put notes but I didn’t. I was using cars.com and going strictly off their DealGuage metric on their app. They were saying this was a “great deal.” A vehicle shouldn’t be listed as a “great deal” if there are stipulations that need to be met for that deal. The price should be the offer price and then the sales rep can use “financing option” as a selling point along with “trade in bonus” as a selling point. In my mind, when the dealership posts their price lower than actual, they are reaping in the benefits of cars.com “deal gauge” in that it will state it’s a good deal even though stipulations have to be met. It’s very misleading to the consumer. I drove 1.5 hours with the intention of getting that “great deal” but wasn’t aware of the stipulations until I got there. Partly my fault for not reading in-between the lines but I think it’s wrong for the dealer to utilize a third party’s rating system by using a price that is only accurate if certain stipulations are met. Now I know why people hate buying cars. Both the sales man and sales manager were great, courteous and kind and did what they could to close this deal and make me happy. My biggest gripe is the methods used by marketing to get consumers in the door.

      Local BBB

      BBB of Minnesota and North Dakota

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