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Find a Location

Merit Chevrolet Company has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Merit Chevrolet Company

      I-94 and Century Ave Maplewood, MN 55119-4748

      BBB Accredited Business
    • Merit Chevrolet Company

      2695 Brookview Dr E Maplewood, MN 55119-4794

      BBB Accredited Business

    Business ProfileforMerit Chevrolet Company

    New Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/2/1976

    Years in Business: 74

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    According to the information provided by Merit Chevrolet, this company offers sales, service, and parts for new and used vehicles.

    Business Details

    This is a multi-location business.

    Find a Location

    Merit Chevrolet Company has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Merit Chevrolet Company

        I-94 and Century Ave Maplewood, MN 55119-4748

        BBB Accredited Business
      • Merit Chevrolet Company

        2695 Brookview Dr E Maplewood, MN 55119-4794

        BBB Accredited Business
      Location of This Business
      I-94 and Century Ave, Maplewood, MN 55119-4748
      BBB File Opened:
      3/1/1976
      Years in Business:
      74
      Business Started:
      12/1/1949
      Business Started Locally:
      12/1/1949
      Business Incorporated:
      12/1/1949
      Accredited Since:
      4/2/1976
      Type of Entity:
      Corporation
      Business Management
      • Bruce Rinkel, President
      • Chris Rinkel, Owner/Manager
      Contact Information

      Principal

      • Chris Rinkel, Owner/Manager

      Customer Contact

      • Chris Rinkel, Owner/Manager
      Additional Contact Information

      Fax Numbers

      • (651) 702-9230
        Primary Fax

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/16/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      We have had our cruise control worked on at Merit Chevrolet and it took 3 visits and 13 hours to get our cruise control fixed, we reached out to the executive referral team, and they did help a little. After 3 visits and 13 hours later, we asked for a couple of free oil changes. They said we have a rewards card that gives people points for discounts on parts and service, However the customer earns those points. We are asking for free oil changes due to our inconveniences. We have purchased 6 vehicles over the years, and they will not reach out to us and give us a couple of free oil changes, this goes to show you the loyally. this company has to keeping hard working devoted customers happy. Upon being treated like this we will seek better treatment from a different dealership.
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Moris G

      1 star

      02/20/2024

      BAD DIAGNOSTIC MAKE ME PAY $8,000 for a transmission that doesn't need to be replaced at the moment or wasn't causing the problem that i was trying to fix since 2022. I been dropping off and picking up my car probably more that 30 times for the same problem since 2022 having me to pay rent cars for weeks while they hold my car, and they can't fix it or found the problem yet! also, they don't want to refund any of the $8,000 that i had to pay for no reason and my car still have a weird vibration that doesn't feel any good while driving. i lost lot of money every time i had to come back to drop my car off so many times already I'm really sick with this unprofessional dealer and i start a legal process with them.

      Merit Chevrolet Company Response

      02/21/2024

      We have been working with the customer on his vibration concerns. He has had multiple visits to the dealership for varies vibration concerns, We have offered the customer to come to the dealership and have the technician go with him on the road test to show what he is experiencing and have diagnostic equipment installed on his truck. 

       

      Merit Chevrolet Company Response

      02/21/2024

      We have been working with the customer on his vibration concerns. He has had multiple visits to the dealership for varies vibration concerns, We have offered the customer to come to the dealership and have the technician go with him on the road test to show what he is experiencing and have diagnostic equipment installed on his truck. 

       

      Local BBB

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