BBB Business Review

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BBB Accredited Business since 12/01/1995

CITYAUTO.COM

Phone: (901) 377-9502Fax: (901) 377-1801View Additional Phone Numbers4932 Elmore Rd, MemphisTN 38128-6933 Send email to CITYAUTO.COM

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BBB Accreditation

A BBB Accredited Business since 12/01/1995

BBB has determined that CITYAUTO.COM meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

BBB verifies that BBB Accredited Businesses have required competency licenses when they apply for or renew their accreditation and encourages you to re-verify them. BBB does not routinely check licensing requirements or status on non-accredited businesses and recommends that you do so.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised CITYAUTO.COM's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 22 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

22 complaints closed with BBB in last 3 years | 4 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues4
Billing / Collection Issues1
Guarantee / Warranty Issues5
Problems with Product / Service12
Delivery Issues0
Total Closed Complaints 22

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on CITYAUTO.COM

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 02/22/1995Business started: 09/01/1987
Type of Entity

Limited Liability Company

Contact Information
Principal: Mr. Stan Norton (Regional General Manager)Mr. David Andrews (Owner)Mr. William Brigance (General Manager)Mr. Tim Coggins (Secretary/Treasurer)Ms. Lynsey Freeman (Marketing Manager)Ms. Priscilla Guy (Customer Service Mgr)Mr. Gary McCarter (Vice President)
Business Category

Used Car Dealerships, Wholesalers & Distributors

Products & Services

CITYAUTO.COM offers wholesale auto sales.

Alternate Business Names
City Auto Sales, City Auto Sales, LLC
Industry Tips
Used Cars

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.