Business ProfileforLandmark Construction & Emergency Services

My water heater was leaking due to negligence from Greenway Services in *******. The leak caused water damage to my ceiling, sofa, hardwood floor and rug. Greenway sent Landmark out to look at the damage on November 7, 2022. Landmark brought fans to dry the area where the leak was. The fans were here for 3 days. On Wednesday November 9, the Landmark employee told me someone would be in touch in the next day or two to schedule the repairs. By Tuesday, November 15 Landmark had not contacted me so I called them after searching online for a contact number. The Landmark employee pulled up my information, indicated she saw the notations regarding the issues. She took my name, phone number and my email address. She told me I'd get a call back with an update and more information. By Friday, November 18 Landmark still had not called me back. I called again, spoke with a different person who did the same thing, pulled up my address saw the notations and told me I'd get a call back. I'm still waiting. Meanwhile I have a hole in my ceiling from November 9 when the Landmark employees cut away the drywall and now Landmark doesn't want to finish the job. I only wanted SOMEONE to give me an update on when this would be completed so that I can make sure I'm available. Landmark is simply ignoring me and the jobs are incomplete with absolutely no indication from Landmark it will get done.