Business ProfileforJack Morris Auto Glass, Inc.

I took my SUV in to have the windshield replaced due to leaking. The technician came back and told me he sealed the leak and did not replace the windshield. He never came back to me for the approval to seal instead of replace. My windshield is now leaking worse than before and has caused interior water damage. It was suggested I take my car to have the sun roof checked. I did and was told the sun roof was fine it was the place where **** ******************** did a bad sealing job. I went back to Jack ******************** and was told the sealing was not guaranteed. If I had been told that on the 1st visit and given an option I would have told the tech to replace the windshield. I was charged $126 dollars for the crappy seal job and was told the seal was a courtesy. I had to pay $86 to have my sunroof looked at now Jack ******************** wants to charge me the whole price to replace the windshield. I paid over $200 in unnecessary fees and will have to pay for the water damage. I did not authorize that tech to seal my windshield and thats the bottom line.