Business ProfileforSuper Save Disposal Inc.

I've been a customer for over 7 years and the previous owner before ** was a long time customer as well and I only started doing business with Super Save due to the tanks already being on the property. If only I had known better, I would have made them take the tanks off immediately. We recently received *********** to our property and because of this, I decided to change my furnace from propane to natural gas so I cancelled my service.I called to arrange the removal of the tanks and was told that the removal cost would be offset with the propane that was in the tanks, both tanks were over 55% full.Shortly after the tanks were removed, I received an invoice for the service so I called the accounting department and asked them about the credit, the lady said she would look into it and get back to me. I waited two months and no return call so I decided to call back, the lady that helped me the second time called me back and told me that all credits must be approved by president or some other senior leader. I asked her how long that would take and she said 3-4 months....yes 3-4 months. My tanks were removed in November and here we are three months later and still no refund. I find it peculiar that all their invoices are due upon receipt yet refunds take months, my gut tells me that they do this hoping people forget about their refund so they don't have to pay it. I would not recommend this company to my worst enemies, they are horrible to deal with. Not one interaction with them was positive. When I spoke to the accoiunting department, I sensed that they got alot of calls like mine.Go elsewhere!