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Find a Location

Rose Valley Veterinary Hospital has 1 locations, listed below.

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    Business ProfileforRose Valley Veterinary Hospital

    Veterinarian

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    112 2476 Westlake Rd, West Kelowna, BC V1Z 2V2
    BBB File Opened:
    18/3/2013
    Type of Entity:
    Corporation
    Business Management
    • Dr. Moshe Oz
    Contact Information

    Principal

    • Dr. Moshe Oz

    Customer Contact

    • Dr. Moshe Oz
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Choosing a veterinarian for your pet

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    2 Customer Reviews

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    Most Recent Customer Review

    Jim M

    1 star

    22/06/2022

    I am infuriated over an excessive dental billing from Rose Valley Veterinary Hospital owned by the Dr. O***. I have used Dr. O* services for over 5 years but that ends now. I took my little Chihuahua in for a 3 year Rabies shot billed at $65 which was fair and reasonable. Dr. O* then informed me that my dog required dental care due to a loose tooth that he found during the Rabies exam. He said the first step was to do an in house Blood Test to make sure that it would be safe for her to undergo Anesthetic, which resulted in a cost of $445. Shortly after taking her home he called for me to bring her back for additional blood collection due to an irregularity in the testing results. I brought my dog back in (with no mention of any additional charges) and was billed an additional $365 for an ***** K9 profile (which I found has a Vet cost of around $100 that was jacked up to $270). I was now out of pocket $810 and still had no idea of the amount of dental work required. Dr. O* kept telling me he could not give me a cost until after a full exam under Anesthetic. He then told me that if the work was minor the charge would be around $700 for the procedure. He warned me that it could be upwards of $3,000+ if major work was required. I explained that ** * ** **** *** ********* I could not afford a canine dentistry cost of $3,000+. He implied that chances were it would be less than $1,000 or possibly $1,500 if complicated extractions were required; which I counted on, keeping in mind he had inspected her teeth already. Low and behold; after surgery my bill at pick up was a further $1,770 (total cost now $2,580). After I examined the bill (the assisting nurse said my dog had no decay just 4 loose teeth) I have to question why the bill didn’t fall below the $1,000. I found that the billing could never have been the Dr. O* quoted $700 as the Procedure Fees (excluding the extractions at $292 and medications at $145) alone totaled over $1,300.

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