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Find a Location

Two Small Men with Big Hearts has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforTwo Small Men with Big Hearts

    Moving Companies
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    4.56/5stars

    Average of 70 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 20/9/2017

    Years in Business: 34

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Two Small Men with Big Hearts Moving providing furniture moving services, commercial services, self storage units, long distance moving, large & heaving item moving, local moving, packing services and box & moving supplies.

    Business Details

    This is a multi-location business.

    Find a Location

    Two Small Men with Big Hearts has 6 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      2670 Enterprise Way, Kelowna, BC V1X 7J6
      BBB File Opened:
      1/8/1992
      Years in Business:
      34
      Business Started:
      1/1/1990
      Business Incorporated:
      10/5/1989
      Accredited Since:
      20/9/2017
      Alternate Business Name
      • Bucklers Service Ltd.
      • Two Small Men With Big Hearts Moving - Kelowna
      • Two Small Men with Big Hearts - Richmond
      • 1111606 B.C. Ltd.
      Hours of Operation

      Primary

      M:
      7:00 AM - 6:00 PM
      T:
      7:00 AM - 6:00 PM
      W:
      7:00 AM - 6:00 PM
      Th:
      7:00 AM - 6:00 PM
      F:
      7:00 AM - 6:00 PM
      Sa:
      8:00 AM - 4:30 PM
      Su:
      8:00 AM - 4:30 PM
      Business Management
      • Katie Balkwill, Vice President of Sales and Marketing
      Contact Information

      Principal

      • Katie Balkwill, Vice President of Sales and Marketing

      Customer Contact

      • Katie Balkwill, Vice President of Sales and Marketing
      Additional Contact Information

      Fax Numbers

      • (250) 862-8542
        Primary Fax

      Phone Numbers

      Email Addresses

      Website Addresses

      Industry Tip

      BBB Tip: Hiring a mover

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      70 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Ashley C

      1 star

      03/09/2024

      one of my best friends had this company two small men with big hearts hired to move her to her new place , she was charged $2400 $!Their services were paid for and they had six hours of billed time to load up the truck bring it to the new place unload and help help set up her stuff. she was promised three movers. She was only provided with two. the two that she had were two young guys who spent more time having a conversation with each other and arguing in another language, then getting stuff done. when the truck was finally packed it had taken them almost half the time they had to get it done. the most sickening part is when they got to the new place they told my girlfriend who is a single mother with two small children that their time was done and they would have to leave her stuff in her driveway. She said absolutely not. You cannot do that when she tried to contact the manager of the company He wouldnt answer her, and he hung up on her. He was very rude. He told her it was his day off. He is not dealing with this. They can either leave her stuff there in the driveway, or he can tell them to put it in storage and she can pay for it ! this is unacceptable how dare he treat her like that! so in conclusion, this company is a joke. Poor management poor time management skills. I do not recommend using this company.!! Please, everyone be aware! if I could leave zero stars, I would unfortunately I have to leave one!!??

      Local BBB

      BBB serving Mainland British Columbia

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