Business ProfileforMerit Kitchens

-Kitchen cabinets and countertops ordered Dec 22, 2022 ($13,696.99 paid, $3150 previously paid). Later that day after placing the deposit, Merit Kitchens' installer came to the house again to check measurements. ***** changed the measurements to the cabinets around the fridge.-On Dec 30, 2022 my wife and I returned to Merit Kitchens and signed the revised drawing which changed three cabinets dimensions. The Merit Salesman marked the drawing 'initials', I signed the drawing, ***** scanned it and gave me a copy. Merit Kitchens built the cabinets to the Dec 30, 2022 drawing.-Feb 13, 2022 the remaining balance $13,696.99 was paid. The complete order was fully paid before Merit Kitchens made delivery of any items.-Merit Kitchens made several errors: did not centre the cabinets around the existing kitchen window; the design drawing incorrectly located the hinges to the corner base cabinet to the right of the stove and the door could not be properly opened; the cabinets were not installed per the revised drawing, even though the cabinets were built to the revised drawing and the installer had the correct drawing at our house. Also Merit Kitchens delivered someone else's fridge panels to our house and did not pick it up until we pursued this. The countertop backsplash was not milled to 3/4" thick and the incorrect pieces were installed. More rework, more delays.-After becoming exhausted dealing with Merit Kitchens on these issues I agreed to the President's partial offer of compensation as he did not agree to pay the token $1500 I said was the minimum I would accept in lieu of having Merit Kitchens correct their installation mistake for the stove opening per the final drawing.-It's unacceptable that Merit Kitchens accused me of fabricating a story of the final drawing that they claim not to have. I want an apology each from ********************** and *****; plus a copy of their Corrective Action Report (CAR) showing how they plan to prevent this from happening in future.