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BBB Accredited Business since 23/11/2012

Global Reach Advertising

Phone: (604) 558-1511Fax: (604) 648-9473View Additional Phone Numbers200C 1228 Hamilton St, VancouverBC V6B 6L2 Send email to Global Reach Advertising

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Description

Vancouver web design and internet marketing company offers Web site design, Search Engine Optimization, Pay Per Click Management and e-commerce website design.

BBB Accreditation

A BBB Accredited Business since 23/11/2012

BBB has determined that Global Reach Advertising meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Global Reach Advertising's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 1

Additional Information

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BBB file opened: 12/12/2011Business started: 01/02/2007
Type of Entity

Corporation

Incorporated: May 2012, BC

Contact Information
Principal: Vadim Kotin (President)
Business Category

Internet Marketing Services, Search Engine Optimization Services, Web Design, Social Media

Products & Services

Internet Marketing Plan
Website Design
Website Development
Social Media Marketing
On-page website optimization
Off-page website optimization
Article Marketing
Google Adwords
Google Analytics

Hours of Operation
Mon: 09:00 AM to 05:00 PMTue: 09:00 AM to 05:00 PMWed: 09:00 AM to 05:00 PMThu: 09:00 AM to 05:00 PMFri: 09:00 AM to 05:00 PMSat: 11:00 AM to 03:00 PM
Refund and Exchange Policy

The company has advised the BBB, that their refund policy is as follows:

Creative
If design of website has been completed and approved by client, there is no refund. If a client decides not to move forward with project, the company will refund the amount paid minus the fee for creative work.
Pay Per Click Management
If the client is not satisfied with their Pay Per Click service then the client must inform VN Web Group within 4 weeks and the contract will be cancelled and no further payments will be due.
Search Engine Marketing
Due to the competitiveness of some keywords/phrases, ongoing changes in search engine ranking algorithms, and other competitive factors, VN Web Group does not guarantee #1 positions or consistent top 10 positions for any particular keyword, phrase, or search term.
Their guarantee is that their client's website will improve position on search engines and lead generation within the first 3 months once the marketing campaign begins.

Service Area

British Columbia

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