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Find a Location

Good Guys Heating Cooling & Plumbing Ltd. has 1 locations, listed below.

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    Business ProfileforGood Guys Heating Cooling & Plumbing Ltd.

    Heating and Air Conditioning
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/8/1998

    Years in Business: 31

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Products & Services

    This company serves all Lower Mainland BC - Surrey, White Rock, Langley, Coquitlam, Port Coquitlam, Burnaby, Vancouver, New Westminster, Richmond and Delta

    Business Details

    Location of This Business
    12981 80 Ave, Surrey, BC V3W 3B1
    BBB File Opened:
    19/7/1995
    Years in Business:
    31
    Business Started:
    1/1/1993
    Business Started Locally:
    1/1/1993
    Business Incorporated:
    1/1/1993
    Accredited Since:
    7/8/1998
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Alternate Business Name
    • Allin Plumbing & Heating Ltd.
    • Efficient Furnace
    Business Management
    • Allan Lake, President/Director
    • Lynda Lake, Secretary
    • Maria AP Dept, Accountant
    Contact Information

    Principal

    • Allan Lake, President/Director

    Customer Contact

    • Allan Lake, President/Director
    Additional Contact Information

    Fax Numbers

    • (604) 598-0816
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    22/06/2023

    Complaint Type:
    Billing Issues
    Status:
    Answered
    Paid 14k plus for a brand new hot water tank a few years ago. To. Date have had many issues with it. Finally the company admitted the manufacture had given a bad product. Company says they will install another tank. But we still need to pay 3k for the labour. Since the company admits it was a bad unit we should not have to incur any costs at all
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    James K

    1 star

    03/08/2021

    I was getting quotes on replacing our hot tank. They Were all around $1600 so I thought I would try Good Guys. I was told there would be a $89 plus tax call out fee and the install price was if it was up to code. When the fellow got here he started to list all the upgrades to bring it up to "their" standards of code which ended up adding around $500 to the $1600 quoted so I obviously said no and paid the call out fee. * *** * ********* ******* ******* * **** *** ***** ******** ** ********** 

    Local BBB

    BBB serving Mainland British Columbia

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