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BBB Accredited Business since 01/03/1968

HSBC Bank Canada

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Phone: (888) 989-4722Fax: (604) 641-2917View Additional Phone Numbers885 W Georgia St, VancouverBC V6C 3G1 Send email to HSBC Bank Canada

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BBB Accreditation

A BBB Accredited Business since 01/03/1968

BBB has determined that HSBC Bank Canada meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

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Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised HSBC Bank Canada's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 24 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

24 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues2
Billing / Collection Issues9
Problems with Product / Service13
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 24

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on HSBC Bank Canada

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 01/07/1968Business started: 01/01/1960Business started locally: 21/06/1999
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Office Of The Superintendent Of Financial Institutions Canada
PO Box 11 305 1095 W Pender St
Vancouver, BC V6E 2M6
(604) 666-5335

Business Management
Sandra Stuart (President and CEO)
Business Category

Banks, Banking Services

Alternate Business Names
HSBC, HSBC Bank of Canada, HSBC Finance, HSBC Group, HSBC Investment Funds (Canada) Inc, HSBC Trust Company, HSBC Mortgage Corp (Canada), HSBC Securities (Canada) Inc, HSBC AsiaPacific Fund, HSBC Canadian Balanced Fund, HSBC European Fund, HSBC World Bond Fund, HSBC Canadian Money Market Fund, H S B C, HSBC Trust Co

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.