Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Canadian Tire has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforCanadian Tire

    Auto Repair

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Products & Services

    This company reports that it features sports, leisure and home products.

    Business Details

    Location of This Business
    7878 120 St, Surrey, BC V3W 3N2
    BBB File Opened:
    24/11/1993
    Years in Business:
    102
    Business Started:
    1/1/1922
    Business Started Locally:
    1/1/1922
    Business Management
    • Vicki Gould, Franchise Owner
    Contact Information

    Principal

    • Vicki Gould, Franchise Owner
    Additional Contact Information

    Fax Numbers

    • (604) 591-3915
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    AD C

    1 star

    18/12/2023

    The service department at this Canadian Tire provided me with the worst car service and cost me nearly $3000 out of pocket to fix their mistakes. I brought my car in for an alignment, after a hour i came back to my car in the park-ade, the rear suspension of the car was not aligned and i was informed that the back was "non -adjustable". I know this is inaccurate as i have had my car aligned and seen the rear been adjusted. After returning due to the front wheels not being aligned either, the car was left with them for another hour. I returned to find out they broke the rear bolt off my trailing arm and my car was now deemed undrivable. The car sat for a week as they waited to get parts over the weekend, i contacted the *** they were ordering from to find out CT was ordering the incorrect parts and just "guessing" as to what part was needed. After i received a call saying CT wanted to cut out my rear suspension I immediately pulled the car and brought it to the dealer, where I received video evidence that the original bolt was incorrectly removed causing the stress break. This experience took over a week where I had no car and proceeded to cost me over $3000 in repairs at the dealer, Ubers, Taxis. I created a case with CT and to my extreme disappointment ******* at ***** Road CT told head office they informed me the whole time about what was happening with my car( i was not called once). Now there is no action to be taken and i would just like to put a warning out for any and all people to avoid Canadian Tire ***** ************************** I also hope people will know that the service department is untrustworthy and should not be in operation.

    Local BBB

    BBB serving Mainland British Columbia

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.