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          Kildonan Tree Service Ltd. has 1 locations, listed below.

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            Business ProfileforKildonan Tree Service Ltd.

            Tree Service
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 12/1/2017

            Years in Business: 50

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Products & Services

            Pruning, removals, stump grinding, fertilizing, spraying

            Business Details

            BBB File Opened:
            1/1/1974
            Years in Business:
            50
            Business Started:
            1/1/1974
            Business Incorporated:
            5/5/1976
            Accredited Since:
            12/1/2017
            Type of Entity:
            Limited Liability Company (LLC)
            Number of Employees:
            26
            Business Management
            • Mr. Jerry Werestiuk, Owner
            Contact Information

            Principal

            • Mr. Jerry Werestiuk, Owner

            Customer Contact

            • Mr. Jerry Werestiuk, Owner
            Additional Contact Information

            Fax Numbers

            • (204) 233-5101
              Primary Fax

            Industry Tip

            BBB Tip: How to hire a reputable arborist or tree service company

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            17/05/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Resolved
            I hired Kildonan tree service to remove a tree that is located on my property. Reason being I wanted to clear that area for a parking stall. They came, did not notify me of when they were coming. Did not let me inspect the "finished" product. The next day I saw that the tree was mostly cut but there was about 3 feet of trunk still left which means I have to hire someone else to redo the job after I paid for the service which I only received partially. I called twice to see if the situation could be rectified. The first time the receptionist told me she would see what they could do...that was last week. No returned call. I called again on may 15th and spoke to the same person. She told me she would talk to the manager and said he would call me if there was anything he could do and also said, "just so you know, they probably can't cut it any lower." Which I don't understand as she wasn't even there when they cut the tree. *** * **** ** ****** * ** ***** ***** *** ****** ***** ** **** , I have not been given a return call. All I want to know from the service provider who did the work is, why the trunk cannot be cut lower. And, if it can't then at least provide a solution to my problem.
            Read More

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Terence P

            02/03/2023

            On Tuesday February 28, 2023 Kildonan Tree Service Ltd was removing a large tree on city property adjacent to my address being *** ******** ***. A crew member rang the door bell and asked if I would move my truck as a precaution as they were taking down a large tree. I moved the truck and within the hour my driveway was filled with a truck and a small skid steer loader. **** ** *********** * **** * *** **** **. I was never asked if they could use my property. I expressed my concerns to another crew member but nothing was done, ** ** ******** **** ******* **** ****** ** ******* *** ********** *** *******  **** **** *** *** *****  Minimally I am owed an apology and the steps being taken by management to ensure this does not happen again.

            Kildonan Tree Service Ltd. Response

            08/03/2023

            Hello Terence, Thank you for bringing this matter to my attention. We did appreciate you moving your vehicle for us, and I do agree our crews should have certainly obtained your permission to use your driveway to better access the tree. Using personal property without permission is certainly not our common practice or policy, but instead a lack of transparency and better judgement on our part. Management will be speaking to the team to take steps to ensure this type of circumstance does not happen in the future. The situation was indeed avoidable, and I apologize for the inconvenience. Please call me at ************ if you would like to discuss this matter further. Regards, Jerry *********

            Local BBB

            BBB Serving Manitoba & N.W. Ontario

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