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          Nu-Life Kitchens Inc. has 1 locations, listed below.

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            Business ProfileforNu-Life Kitchens Inc.

            Kitchen Remodel
            BBB accredited business

            At-a-glance

            Customer Reviews

            5/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 17/11/2010

            Years in Business: 18

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Business Details

            BBB File Opened:
            22/10/2010
            Years in Business:
            18
            Business Started:
            1/1/2006
            Business Incorporated:
            1/5/2015
            Accredited Since:
            17/11/2010
            Type of Entity:
            Corporation
            Number of Employees:
            9
            Business Management
            • Ms. Sheri Anderson, Owner
            Contact Information

            Principal

            • Ms. Sheri Anderson, Owner

            Customer Contact

            • Ms. Sheri Anderson, Owner
            • Mr. Mark Bjornson, Owner

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            30/11/2022

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            Date of Original Transaction: June 28 & 29, 2022 Last Date of Service pertaining to Original Transaction: November 14, 2022 Amount Paid: $ 9, 261.00 (90% of total invoice) Business commitment to: (1) Remove existing cupboard doors and hardware, drawer fronts, and counter tops, (2) measure, order, and install new: Upper Cupboard doors, Reface Lower Cupboards, Lower Cupboard Doors, Drawer Fronts, Handles and Hinges for cupboards and drawers, and Counter tops / backsplash, and (3) install sink. Nature of Dispute: Upper Cupboard Doors do not cover existing cabinet frames **** ******** Door length and/ or width not measured correctly. Owner, Mark *********, completed measurements for cupboard doors. Dissatisfaction expressed immediately after installation. Original cabinets fit **** ******. ********* states the reason the upper cabinet doors don't fit is because my cupboards are old. I consulted a second cabinet maker / installer; professionally, states there is no reason cabinets could not be measured to cover existing cabinets. Upper cabinet doors were adjusted; decreasing gap between doors and exposed more of frame. I continuously expressed my dissatisfaction with installed doors, requesting replacement doors and inviting ********* to site multiple times. Only in an email Oct 17/22 did ********* state "he will not replace any doors" further referring me to "previous emails I have provided explanations for the door measurements". *********** No specific email referenced. Invoice#: *****  TimeLine of Events: - Renovation Jun 28 & 29, 2022, work specified above - A multitude of issues arose regarding workmanship and installation, including but not limited to: * Disregard for product and surrounding area: ? Replacement doors propped in various locations (on top of cabinets, leaning beside fridge, on counter) ? Stove top chipped ? Ceiling damaged ? Sawdust / Debris on patio, covering hanging plants o Unfinished MDF board used to replace an existing finished board under counter top o One counter top not cut to correct size, too short o Installed counter tops different heights and both sloped excessively o Backsplash not cut as requested and installed regardless o Drawer handles installed at various heights, crooked, poorly anchored o Drawer fronts and handles not compatible; re-ordered o Installed replacement drawer fronts did not match (linear line) with adjacent drawer front o Upper cupboard doors not square to cabinets; doors undersized in width and/or height o Inconsistent spacing between upper cabinet doors and cabinet face **** ******) o Cabinet door above microwave wrong height; Contractor stated will be reordered. On my follow up, informed doors ordered Sept 8th o Requested replacement of upper cabinet doors upon installation; invited ********* to view. ********* declined, directing me to take photos and email. ********* stated he would not be coming to the site. - ********* stated I was jumping ahead in the process requesting replacement doors and that the existing door adjustments would be done first. My observation, adjustments don't change the size. - ********* stated it sounded like I still wouldn’t be happy with adjustments, at which time doors would be replaced - Adjustments accentuated size discrepancies. Cabinet frames exposed at tops and/or side of cabinet, inconsistent spacing between cabinet doors in the one continuous bank of upper cabinet doors. - October 13 emailed Mark ********** expressing I had deferred to his professional expertise and was not satisfied with upper cupboard doors. I invited him to view and remeasure. **********  - October 17th, ********* emailed that he had provided explanations for door measurements and that I should refer to these emails. ********* stated they would not replace any doors and that this would be the last response provided with any questions about doors. ********** - Last service date November 14th, installing replacement drawer front for top drawer
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            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Lynda D

            10/05/2021

            From start to finish we were so impressed with NuLife Kitchens. I can't say enough about the quality of work and the fabulous end result. I will recommend them to anyone

            Nu-Life Kitchens Inc. Response

            10/05/2021

            Hi Lynda,
            Thank you so much! We are happy to hear that you are happy with the results! Your kitchen looks so beautiful. Enjoy your Nu-Life kitchen!!

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