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Find a Location

Abalon Foundation Repairs has 1 locations, listed below.

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    Business ProfileforAbalon Foundation Repairs

    Foundation Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/7/1976

    Years in Business: 55

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    Location of This Business
    965 Pacific Ave, Winnipeg, MB R3E 1G3
    BBB File Opened:
    1/6/1976
    Years in Business:
    55
    Business Started:
    1/1/1969
    Accredited Since:
    1/7/1976
    Number of Employees:
    35
    Business Management
    • Mr. Gerry Bonham, General Manager
    • Gillian Office Manager
    Contact Information

    Principal

    • Mr. Gerry Bonham, General Manager

    Customer Contact

    • Mr. Gerry Bonham, General Manager
    • Gillian Office Manager
    Additional Contact Information

    Fax Numbers

    • (204) 783-9295
      Primary Fax

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/08/2022

    Complaint Type:
    Billing Issues
    Status:
    Answered
    This all started last year end of august. Paid deposit to Abalon and paid for their engineer. Was told my porch would be done before winter. Last contact I had was when Brent from Abalon came and had me fill out paperwork for city permit. Then had no contact with Abalon from Sept until end of April when I contacted them asking for a date to do the work on my porch. Was told end of May and it would take a week. I told them I have another company coming June 15th to do the rest of my porch as my roof joists and roof itself is sagging from the base that Abalon was supposed to repair. Next I heard was mid to end of June. So I had to delay my other contractor. I was then contacted by Brent saying it would be easier for them if they just removed my steps and I said no it was in the contract. Finally last week of June they showed up and was informed that there was an engineer revision and would be a 2 week delay to which I stated was unacceptable. Amazingly I was contacted by Brent saying they would be done June 30th and payment due to which I replied not until city closes permit. My wife was told for 2 weeks by Brent from Abalon that it was our responsibility to contact the city for inspection so we did on July 22nd when he was informed from a previous text he sent me that it was their job. ** ******* **** ******** ******** It stated in contract Abalon to supply permits and arrange for inspection. It also stated in engineer drawing Abalon to pull permits and arrange for final inspection and to check arrange for closing of permits. On Aug 8th I spoke to Jillian accounts receivable at Abalon to no avail. It seems they are intentionally delaying this as they know I have another company I have paid a deposit to and my porch is in rough shape and will probably not make the winter. 2 things in the contract they have not lived up to *** *** ***** ***** *** ********* 
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Roger L

    5 stars

    27/04/2021

    Abalon is a good company to deal with. They honoured their life-time warranty without any question. I am very pleased with their service. They are upfront and prompt with their service. They kept me informed of what they were doing. They were punctual and very professional. They did a good job of cleaning up when they were done. I have also recommended them to friends and family. Roger L.

    Abalon Foundation Repairs Response

    27/04/2021

    Thank you for your kind words

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