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Find a Location

Fern Creek Auto & Truck Repair has 1 locations, listed below.

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    Business ProfileforFern Creek Auto & Truck Repair

    Truck Repair
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 2/10/1998

    Years in Business: 27

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    5702 Bardstown Rd, Louisville, KY 40291-1914
    BBB File Opened:
    8/11/1997
    Years in Business:
    27
    Business Started:
    2/1/1997
    Accredited Since:
    2/10/1998
    Type of Entity:
    Corporation
    Alternate Business Name
    • Fern Creek Auto Repair Center
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:30 PM
    T:
    8:00 AM - 5:30 PM
    W:
    8:00 AM - 5:30 PM
    Th:
    8:00 AM - 5:30 PM
    F:
    8:00 AM - 5:30 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. David Lawson, Owner
    Contact Information

    Principal

    • Mr. David Lawson, Owner

    Customer Contact

    • Mr. David Lawson, Owner
    Additional Contact Information

    Fax Numbers

    • (502) 231-3931
      Primary Fax

    Website Addresses

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mark W

    1 star

    05/06/2024

    I gave my 1984 Ford F150 to Fern Creek Auto & Truck (FCA) around the first of June 2019. Instructions were to get it running after having already rebuilt the engine and wasting a lot of money on two other “mechanics”. I initially said there was no rush, but by the next summer (2020) nothing had been done and I began pressing for progress on the truck. TWO YEARS LATER (late May 2022), I finally got the truck back, and that was only after my son (now an adult) and I worked on FCA’s lot to get it running ourselves. I was charged $1855 for this “service”. The issue here was a combination of ignorance and indifference. Something was obviously still wrong when FCA basically gave up and turned it over to us. It barely ran and we determined that no oil was getting to some of the valves. Although lifters were new, at FCA’s suggestion, we bought another new set and installed ourselves at FCA’s lot. FCA insisted that our new head had adjustable rocker arms although this this was verifiably incorrect with just a little online research. But we managed to get it running well enough to take home, with FCA’s instruction that the new lifters just needed more running time to pump up. After driving the truck for a while, it got worse. Without going into too many details, the problem all along was that an oil channel plug was left out of the engine block during the initial rebuild (prior to FCA involvement), causing oil to bypass the upper block and head. My son, who now owned the truck, determined this with a simple oil pressure check on each cylinder, something that FCA definitely should have done. Since FCA did not have the knowledge and/or initiative to properly troubleshoot, and returned the truck to us with poor oil circulation and incorrect valve lash, the engine was basically ruined. My son finally got it running properly after spending thousands more dollars to completely rebuild the engine again.

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