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Louisville, Southern Indiana and Western Kentucky

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BBB Accredited Business since

A One Tom Drexler Plumbing

Phone: (502) 456-5982 Fax: (502) 458-9632 View Additional Phone Numbers 2232 Bardstown Road, Louisville, KY 40205 http://www.tomdrexlerplumbing.com View Additional Web Addresses

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Description

Plumbing Repairs & Replacements
Furnace Repairs & Replacements
Air Conditioning Repairs & Replacements
Electrical Repairs & Replacements
Backflow Prevention Program- MSD
Drain Cleaning & Repair/Replacement
Full Custom Bathroom & Kitchen Remodeling
Heating & Air Tune-Ups/Routine Maintenance

BBB Accreditation

A BBB Accredited Business since

BBB has determined that A One Tom Drexler Plumbing meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for A One Tom Drexler Plumbing include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 11 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

11 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 3
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 8
Total Closed Complaints 11

Customer Reviews Summary Read customer reviews

74 Customer Reviews on A One Tom Drexler Plumbing
Customer Experience Total Customer Reviews
Positive Experience 68
Neutral Experience 0
Negative Experience 6
Total Customer Reviews 74

Additional Information

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BBB file opened: February 25, 1987 Business started: 01/01/1981 in KY
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Office of Housing, Building and Construction
101 Sea Hero Road, Suite 100, Frankfort KY 40601
http://dhbc.ky.gov/bce/Pages/default.aspx
Phone Number: 502-573-2002
Fax Number: 502-573-1057
tina.quire@ky.gov

Type of Entity

Corporation

Business Management
Mr. Tom Drexler, President
Contact Information
Principal: Mr. Tom Drexler, President
Related Businesses
Bathroom Renovators
Business Category

PLUMBING CONTRACTORS AIR CONDITIONING & HEATING CONTRACTORS-RESIDENTIAL AIR CONDITIONING REPAIR HEATING & AIR CONDITIONING ELECTRIC CONTRACTORS WATERLESS URINALS WATER SUPPLY SYSTEMS WATER SOFT & COND EQUIPMENT SERVICE & SUPPLIES WATER HEATERS-REPAIRING WATER HEATERS-DEALERS WATER FILTRATION & PURIFICATION EQUIPMENT Water & Sewer Line Protection SEWER PIPE SEWER CONTRACTORS PROPANE GAS PLUMBING PLUMBING PLAN SERVICES PLUMBING DRAINS & SEWER CLEANING KITCHEN ACCESSORIES KITCHEN & BATH-DESIGN & REMODELING KITCHEN & BATH DESIGN DRAINAGE CONTRACTORS BATHROOM REMODELING BATHROOM ACCESSORIES

Method(s) of Payment
Cash
Check
Debit/Credit Card
Alternate Business Names
A 1 Tom Drexler Plumbing,Inc. Drexler Plumbing, Tom Tom Drexler Plumbing Tommy Rooter
Industry Tips
Competency Licensing for Businesses and Professional Firms Electrician Heating & Air Conditioning
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Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Louisville, Southern Indiana, and Western Kentucky. Businesses may engage in more than one type of business.
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Professional AffiliationsX
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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Industry Tips

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Discount Coupons for A One Tom Drexler Plumbing

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What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

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