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Find a Location

Southside Equipment, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Southside Equipment, Inc.

      9406 Old Bardstown Rd Louisville, KY 40291-4412

    • Southside Equipment, Inc.

      3153 Coral Ridge Rd Brooks, KY 40109-5211

    Business ProfileforSouthside Equipment, Inc.

    House Cleaning Equipment
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Southside Equipment, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Southside Equipment, Inc.

        9406 Old Bardstown Rd Louisville, KY 40291-4412

      • Southside Equipment, Inc.

        3153 Coral Ridge Rd Brooks, KY 40109-5211

      Location of This Business
      9406 Old Bardstown Rd, Louisville, KY 40291-4412
      BBB File Opened:
      4/17/2003
      Years in Business:
      28
      Business Started:
      5/1/1996
      Business Started Locally:
      5/1/1996
      Business Incorporated:
      7/1/1999
      Type of Entity:
      Corporation
      Business Management
      • Mr. Russell E. Johnson, President
      Contact Information

      Principal

      • Mr. Russell E. Johnson, President

      Customer Contact

      • Mr. Russell E. Johnson, President
      Additional Contact Information

      Fax Numbers

      • (502) 231-6509
        Other Fax

      Email Addresses

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/24/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      **** ******* of Southside Equipment Inc. took 6 weeks to do a job he quoted at 8 hours. Did the job wrong doing more than I asked by phone and email and putting the wrong equipment on the powerwashing trailer. Then took 2 weeks to remove the wrong equipment and make the trailer available to pick up. Then lost or stole parts I left there for installation and has not returned my emails. ** ******* has a list of all the parts that were not returned and has only returned some of them. 2 of the items 1/4" uniseals returned to me were the wrong size. They were not left by me there showing all parts left with him were stolen or lost. He had to purchase the returned parts somewhere getting the wrong size on 2 of them. I sent him pictures of how the parts was too small but no answer. Other parts include mixer parts for for a mixer or "proportioner". 2 connectors that were removed from my reels allowing the hoses to connect. The ball valve at the end of the power washing hose Other factors: I spent over $10,000 the previous summer for this trailer from him. This job was to make a soft wash mixing solution available with 3 tanks going thru a mixer with parts I provided. When I dropped the trailer off I was told I was the next customer in line. I made repeated phone calls during the 6 week installation period being told I'd get a call back but never did. When I picked up the trailer I said for all the delay I should not have to pay for the powerwasher pump repair but that was denied and I was told to pay and never come back! I was told by Mrs **** ******* when paying the bill that all missing parts would be returned or I'd get paid back for. ** ******* decided I didnt drop off soft wash mixing parts and has not returned my emails about the reel parts and ball valve. He somehow picked and chose what to return and what not to return. If a list of exact parts is needed they can be furnished though ** ******* has them. Please help me recover my parts and protect others from falling victim to Southside Equipment, Inc. by issuing a warning and lowering their BBB rating as low as possible. Certainly others should take pictures of all their equipment and parts before dropping them off there.

      Customer Reviews

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