Business ProfileforBryant Heating & Cooling, Inc.

Called them for a clogged line. They came out and said the “only” way to access my lines is through my toilet which was $750 which I approved. They couldn’t get the clog that way so they had to come back later that day and install a clear out which cost me $2400 which I accepted. They gave me $50 off for a 5star review which i did and $400 off for a membership through them which I did. 2 days later I called them back out because my lines were still clogging up. They came back and said it would be $450. Got them down to $150. They went through my bathtub this time which wasn’t even an option the first time “had to go through my toilet and charge me $750”. Couldn’t get to it through the bathtub so they had to come back the next day to go through the clear out I already paid over $2000 for. The next day they said it would be $450. Got them down to $200. Finally got the clog that time. Ended up paying them $2,200. I canceled my membership and deleted my 5star review. They have charged my card 3 months for the membership that I cancelled. Have called and gotten a credit the last 2 time. This third time I had to cancel my credit card and get another one. They said they will issue a credit to me tomorrow Monday but they will just charge my card again next month. Shouldn’t be advertising plumbing if they are unequipped to do plumbing. They priced gouged me through the whole process and took a month to unclog my drains.