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          Find a Location

          Bryant Heating & Cooling, Inc. has 8 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileBryant Heating & Cooling, Inc.

            Heating and Air Conditioning
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            4531 Bishop Ln

            Louisville, KY 40218

            Visit Website
            (502) 792-7722

            Customer Reviews

            4.93/5

            Average of 1,416 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            17 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 84

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Products & Services

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            Business Details

            This is a multi-location business.

            Find a Location

            Bryant Heating & Cooling, Inc. has 8 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              4531 Bishop Ln, Louisville, KY 40218
              BBB File Opened:
              2/10/1987
              Years in Business:
              84
              Business Started:
              1/1/1940
              Business Started Locally:
              1/1/1940
              Business Incorporated:
              1/1/1940
              Type of Entity:
              Corporation
              Business Management
              • Mr. Anthony Schembari, Co-Owner
              • Ms. Jackie Schembari, Co-Owner
              Contact Information

              Principal

              • Mr. Anthony Schembari, Co-Owner
              • Ms. Jackie Schembari, Co-Owner
              Additional Contact Information

              Fax Numbers

              • (502) 363-6974
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

              Customer Complaints

              17 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/12/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              To Whom It May Concern, I am filing this complaint against Bryant HVAC due to the failure of a newly installed furnace and substandard service. After our old furnace broke down in December, Bryant recommended and installed a new furnace and A/C unit for over $15,000. Shockingly, the new furnace malfunctioned within three weeks, mirroring the initial problem, which is unacceptable for a brand-new installation. This issue reflects poorly on the quality of Bryant's products and their professional integrity, considering the significant expense involved. I request an immediate and effective fix at no extra cost, a formal explanation for the failure, and assurance of the reliability of both installed units. I have already contacted Bryant HVAC and am awaiting their response. However, given the severity of the issue, I felt it necessary to involve the BBB. This complaint aims to resolve my situation and prompt Bryant HVAC to improve its service and product quality for future customers. Thank you for addressing this matter. Sincerely, ***** ******
              Read More
              Read 16 More Complaints

              Customer Reviews

              1,416 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Tina W

              04/25/2024

              We had great service from Bryant! We asked for a quote on a new AC unit on Monday, They came Wednesday and installed it. Everyone we have dealt with was helpful, polite and professional- and no pressure for any add-ons. They cleaned everything up and put anything they needed to move back where it belonged. Thank you Bryant Heating and Cooling!

              Bryant Heating & Cooling, Inc. Response

              04/26/2024

              Tina, thank you so much for sharing your positive review. We appreciate your business.
              Read 1415 More Customer Reviews

              Local BBB

              BBB serving Greater Kentucky and South Central Indiana

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              BBB reports on known marketplace practices.

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