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Find a Location

Glaser's Collision Center has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Glaser's Collision Center

      10820 Penion Dr Louisville, KY 40299-4500

      BBB Accredited Business
    • Glaser's Collision Center

      3331 Preston Hwy Louisville, KY 40213-1331

      BBB Accredited Business
    • Glaser's Collision Center

      7105 Southside Dr Louisville, KY 40214-3611

      BBB Accredited Business
    • Glaser's Collision Center

      6408 KY-329 Ballardsville, KY 40014

      BBB Accredited Business
    • Glaser's Collision Center

      6409 KY-329 Crestwood, KY 40014

      BBB Accredited Business

    Business ProfileforGlaser's Collision Center

    Auto Body Repair and Painting
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 10/15/1997

    Years in Business: 38

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Glaser’s Collision Center offers auto collision repairs.

    Products & Services

    Auto Body Shop

    Business Details

    This is a multi-location business.

    Find a Location

    Glaser's Collision Center has 6 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Glaser's Collision Center

        10820 Penion Dr Louisville, KY 40299-4500

        BBB Accredited Business
      • Glaser's Collision Center

        3331 Preston Hwy Louisville, KY 40213-1331

        BBB Accredited Business
      • Glaser's Collision Center

        7105 Southside Dr Louisville, KY 40214-3611

        BBB Accredited Business
      • Glaser's Collision Center

        6408 KY-329 Ballardsville, KY 40014

        BBB Accredited Business
      • Glaser's Collision Center

        6409 KY-329 Crestwood, KY 40014

        BBB Accredited Business
      Location of This Business
      10820 Penion Dr, Louisville, KY 40299-4500
      BBB File Opened:
      11/1/1969
      Years in Business:
      38
      Business Started:
      2/1/1986
      Business Started Locally:
      2/1/1986
      Business Incorporated:
      10/15/1990
      Accredited Since:
      10/15/1997
      Type of Entity:
      Corporation
      Alternate Business Name
      • Glaser Enterprises, Inc.
      Hours of Operation

      Primary

      M:
      8:00 AM - 5:30 PM
      T:
      8:00 AM - 5:30 PM
      W:
      8:00 AM - 5:30 PM
      Th:
      8:00 AM - 5:30 PM
      F:
      8:00 AM - 12:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Mr. Eugene F. Glaser, President
      • Mrs. Susan Glaser, Vice President/CFO
      • Mr. Aaron Glaser, COO
      • Ms. Liz DeHart, Sales and Marketing Manager
      Contact Information

      Principal

      • Mr. Eugene F. Glaser, President
      • Mrs. Susan Glaser, Vice President/CFO
      • Mr. Aaron Glaser, COO

      Customer Contact

      • Ms. Liz DeHart, Sales and Marketing Manager
      Additional Contact Information

      Phone Numbers

      Website Addresses

      Industry Tip

      BBB Tip: Choosing a mechanic for auto repair and service

      Customer Complaints

      0 Customer Complaints

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      File a Complaint

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Angela G.

      1 star

      02/12/2024

      This will be the last place I’ll ever use if my car needs to be repaired again no communication on what repairs had been done on my car plus I had to remind Brittany what had to be done to it I they have to many cars then they have people repairing them they don’t keep any photos for themselves to go over they send them all to the insurance company my car was there from 1-24-23 to 2-12-24 I suggest you take your vehicle somewhere else

      Glaser's Collision Center Response

      02/21/2024

      We are terribly sorry you are unhappy with the interactions you had at Glaser's. We repaired your vehicle where it was damage from your accident. As far as the photos, we must document, with photos, the condition of your vehicle: damaged and not damaged areas. These photos are a must for our work but also required by the insurance company and therefore we can not delete or omit the photos. If we do not have the proper photos then the insurance won't cover the cost of repairs. The insurance company did cover the costs of your repairs so all documentation was there. Your estimate was complete and detailed the work that needed to be done which you gave approval of so we are not sure why you believe you were not informed. We know you were not happy with repairs not completed on your tailgate but that was not part of the accident, the photos confirmed that and your insurance company confirmed it was not part of the accident. Our team communicated with you in a professional manner and reviewed all work. We have notes outlining all communication we had with you. We are baffled by your 1-star rating and would like to speak to you further about it. We would appreciate further communication with you because this is important to understand what is going on. Thank you.

      Local BBB

      BBB serving Greater Kentucky and South Central Indiana

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