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Find a Location

Big Tex Trailers has 1 locations, listed below.

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    Business ProfileforBig Tex Trailers

    Trailer Parts

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    Big - Tex Trailers Sells and repairs all type trailers and sells trailer parts.

    Business Details

    Location of This Business
    2900 E. Napoleon, Sulphur, LA 70663
    BBB File Opened:
    4/2/2002
    Years in Business:
    31
    Business Started:
    1/1/1993
    Type of Entity:
    Corporation
    Contact Information

    Principal

    • Mr. Shawn Brennan, Store Manager

    Customer Contact

    • Mr. Shawn Brennan, Store Manager
    Additional Contact Information

    Fax Numbers

    • (337) 625-8095
      Primary Fax

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Travis M

    1 star

    04/05/2023

    I took my trailer into Big Tex Trailer in Sulpher La for two rims that I broke and was informed that I also need a hub, drum, and brakes. I said ok fix it. I took it in on a Thursday and two days later I got my trailer and drove it home to lake charles and the drum was so hot it was smoking. I took it back and the tech took the tires off and he hadn't tighted the drum and the wheels would shake when he grabbed them. He tighted the drum I drove it around about three miles and took it back the drum was kool. I asked him to inspect it since it got extremely hot to make sure nothing burned. So I left it and he told the store manager that he wanted to inspect it. She didn't want him too but he did and had to replace a magnet. I left when I picked it up and drove home and my hub was hot again. I drove it back he said he would check the bearings and brakes and decided to back off of the nut holding the bearings. I left and it got hot again. I went back and he took the wheels back off and adjusted the brakes but I told him that I hadn't had brakes since I took my trailer to big tex in ******** Finally I left my truck at BigTex in sulpher again and the tech cut my pigtail for my trailer lights and hooked the wires up wrong and I had no trailer lights. We figured out the wiring to the pigtail so I brought my trailer home and its been parked ever since.

    Local BBB

    BBB of Southwest Louisiana

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