BBB Accredited Business since 03/01/1997
(337) 431-6001View Additional Phone NumbersP.O. Box 1730, Lake Charles, LA 70602
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A BBB Accredited Business since 03/01/1997
BBB has determined that Entergy meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Entergy's rating include:
- 6 complaints filed against business
Factors that raised Entergy's rating include:
- Length of time business has been operating.
- Response to 6 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Billing / Collection Issues||5|
|Problems with Product / Service||1|
|Advertising / Sales Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||6|
Entergy's "Project Care" is program to help low-income senior citizens and disabled individuals with their energy bills.BBB file opened: 07/19/1984Business started: 01/01/1925New Owner Date: 01/01/1994
Type of Entity
Limited Liability Corporation
Business ManagementPrincipal: Mr. Greg Guilbeau Sr. (Regional Mgr.)
Contact InformationMrs. Jennifer Fawvor (Admin. Assistant III)Mr. Clyde Mitchell (Customer Service Rep. II)
Number of Employees