Business ProfileforRed Roof Inn
At-a-glance
Related Categories
Business Details
- Location of This Business
- 1315 Kirby Road, Knoxville, TN 37909
- BBB File Opened:
- 7/7/2003
- Business Management
- Tish Terry, General Manager
- Contact Information
Principal
- Tish Terry, General Manager
Customer Contact
- Tish Terry, General Manager
- Additional Contact Information
Fax Numbers
- (865) 588-0920Primary Fax
- (865) 588-0920
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
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Most Recent Customer Review
Joel V.
04/23/2022
Red Roof Inn Response
04/25/2022
ON THE DATE OF YOUR CHECK OUT YOU BOOKED A SMOKING KING ROOM DUE TO THE FACT WE WERE SOLD OUT OF STANDARD KING ROOMS. WE TRIED TO EXPLAIN THIS PROCESS TO YOU BUT YOU WERE NOT HAVING IT. I DID SPEAK WITH YOU AND YOU TOLD ME THAT YOU WERE GOING TO LIE TO MAKE US LOOK BAD ON SOCIAL MEDIA DUE TO THE FACT THAT YOU BOOKED THE WRONG ROOM TYPE - NOT OUR FAULT.
AFTER BACK AND FORTH WITH CORPORATE, YOU ENDED UP STAYING WITH US IN A STANDARD DOUBLE ROOM.
Red Roof Inn Response
04/25/2022
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