Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Skip White Performance has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforSkip White Performance

    New Auto Parts

    At-a-glance

    Customer Reviews

    3.29/5stars

    Average of 14 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3349 E Stone Dr, Kingsport, TN 37660-6779
    BBB File Opened:
    8/2/2007
    Years in Business:
    20
    Business Started:
    11/1/2003
    Business Started Locally:
    11/1/2003
    Date of New Ownership:
    11/1/2004
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    9:00 AM - 6:00 PM
    T:
    9:00 AM - 6:00 PM
    W:
    9:00 PM - 6:00 PM
    Th:
    9:00 AM - 6:00 PM
    F:
    9:00 AM - 6:00 PM
    Sa:
    10:00 AM - 3:00 PM
    Business Management
    • Mr. Skip White, President/CEO
    Contact Information

    Principal

    • Mr. Skip White, President/CEO

    Customer Contact

    • Mr. Skip White, President/CEO

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/29/2022

    Complaint Type:
    Billing Issues
    Status:
    Resolved
    Purchased a 383 rotating assembly for a small block chevy on april 27 2022. The crankshaft was advertised in bold red letters as being internally balanced, as were the flexplate and damper. Recieved was an externally balanced crankshaft, damper , and flexplate. A quick mock up reveals the counterweights on the damper contact the timing chain cover when fully seated to the crank. Regardless, I didnt order an externally balanced assembly, I ordered an interally balance one. I figure they didnt have what I ordered in stock so as not to loose a sale they substituted parts without informing the customer. They did the same thing in the beginning with my piston rings and rod bearings.Didnt have them in stock so I was issued a refund and left to find them on my own.didnt know this till after my shippment arrived. Couldnt reach anyone then either. I have tried to contact a sales rep for this rotating assembly issue also, via email, and have made numerous phone calls to reach no one. Here we go again.Reading other complaints on the internet about this companies after sales practice's combined with my own experience to date changes me from a first time customer to a "live and learn", one time customer. What I want now is either the internally balanced 383 rotating assembly I ordered, or my money back. Would even accept just the advertised crankshaft for an internally balanced assembly, as the rest of my order seems to be correct, and I can modify the damper and flexplate.Or refund me the purchase price of the Crankshaft and I'll find one on my own.
    Read More

    Customer Reviews

    14 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    ANGIE R

    1 star

    03/05/2024

    Poor customer service I had to stand there for 30 minutes for either of them seen me. Front office employee does not wear business appropriate attire instead wears short shorts that shows about all of her butt and was sitting on a blond headed guys lap. A old man was standing in what appeared to be a living quarters inside the business with no shirt on and black shorts. I will never go back not a good business

    Local BBB

    BBB of Greater East Tennessee

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.