Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Blue Water Climate Control has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforBlue Water Climate Control

    Residential Air Conditioning Contractors

    Current Alerts For This Business

    Alert:
    BBB has received reports that this company may be out of business and is not returning calls from our office. If you have any unresolved issues with this company you may want to seek legal representation.

    Additional business information

    Believed to be out of business:
    According to information in BBB files, it appears that this business is no longer in business.
    See all additional business information

    At-a-glance

    Customer Reviews

    3.67/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    300 Winona St, Knoxville, TN 37917-7846
    BBB File Opened:
    2/1/2017
    Business Started:
    2/1/2017
    Business Started Locally:
    4/2/2018
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 74018 for this business, issued by Contractors Licensing Board

    These agencies may include:

    Contractors Licensing Board

    500 James Robertson Parkway, #110

    Nashville TN 37243

    (800) 544-7693

    http://verify.tn.gov

    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • JSW Cooling & Heating LLC
    Business Management
    • Mr. Jeremy James, Owner
    Contact Information

    Principal

    • Mr. Jeremy James, Owner

    Customer Contact

    • Mr. Jeremy James, Owner
    • Sharon James, Owner

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/12/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Unanswered
    Installed HvAC & Furnace 2021 @ cost of *********** 1st year free maintenance. Pd ******** for 9 yrs maintenance and parts. HVAC not working, no one returning calls for 1.5 wks.

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Monica M

    1 star

    01/21/2024

    They installed our New unit less than a year ago and we even bought the extended labor service. Unit went out we called only to find out they went out of business. Had to pay another HVAC company to fix it and here it is the middle of winter it's out again. We spent over ***** to buy this unit and this is second time it's gone out in less than a year. All that money wasted and gone for us to end up with a shotty unit and now have to pay another company again to fix it again. If I had the money I would take them to court but I'm having to spend money to keep unit going instead. Grrrrr ?? I'm so angry. They should have at least given money back before going out of business for the extended labor we paid over *****

    Local BBB

    BBB of Greater East Tennessee

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.