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Find a Location

Bell Canada has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Bell Canada

      PO Box 9000 Stn Don Mills North York, ON M3C 2X7

    • Bell Canada

      100 Dundas Street, Floor 6 London, ON N6A 5B6

    • Bell Canada

      1001 William St. Thunder Bay, ON P7B 6M1

    • Bell Canada

      4 -2000 Argentia Rd Mississauga, ON L5N 1W1

    • Bell Canada

      238 Church St. Fort Frances, ON P9A 1C8

    Business ProfileforBell Canada

    Telecommunications
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.14/5stars

    Average of 236 Customer Reviews

    Customer Complaints

    305 complaints closed in last 3 years

    115 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Bell Canada has 6 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Bell Canada

        PO Box 9000 Stn Don Mills North York, ON M3C 2X7

      • Bell Canada

        100 Dundas Street, Floor 6 London, ON N6A 5B6

      • Bell Canada

        1001 William St. Thunder Bay, ON P7B 6M1

      • Bell Canada

        4 -2000 Argentia Rd Mississauga, ON L5N 1W1

      • Bell Canada

        238 Church St. Fort Frances, ON P9A 1C8

      Location of This Business
      PO Box 9000 Stn Don Mills, North York, ON M3C 2X7
      BBB File Opened:
      28/2/2002
      Years in Business:
      144
      Business Started:
      1/1/1880
      Business Started Locally:
      1/1/1880
      Type of Entity:
      Corporation
      Alternate Business Name
      • Bell Technical Solutions
      Contact Information

      Customer Contact

      • Jonathan Pimpare
      • Jean-Michel Morissette
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      305 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      236 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Samir H

      1 star

      17/09/2024

      ** * *** **** ** **** ****** * ****** Two weeks ago I had contacted Bell to see if I would be charged a cancellation fee if I cancelled my services before the contract ended and I was told there would be no cancellation fee. Today I called to cancel the service as I went with a much cheaper option only to be told there is now a cancellation fee on one of the services of $75, so I will have to cancel the services on September 22nd not to be charged a $75 cancellation fee. AND to top that off, the TV and home phone were set up on September 21st and the internet was set up on September 22nd, therefore, I have to pay one day service fee for the TV and home phone. Considering I set them all up on the same day as it was a package deal, I do not understand how they were set up on different days and if it were set up on different days that is an issue on your end and not mine and I should not be charged! I think the miscommunication and price gauging is out of control and ridiculous and would not recommend Bell to anyone! What a disappoint on the silliness of this whole situation!

      Local BBB

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