Business ProfileforYou Move Me-Kansas City

We employed You Move Me to move us from Overland Park to Lenexa and were given an estimate of $10,000 after they came and reviewed our holdings. Our final bill for the move was $19,315, almost double the estimate. Not only were we charged almost double what they estimated, they showed so little care with our belongings that it was almost comical, not bothering to use packing paper around precious items. We were required to make payment to the movers after each night of the move and only after completion did we realize how much over estimate our move turned out to be. This business practice of low balling the bid to get the contract is egregious and an unethical business practice. While one might expect some leeway, perhaps 25% in either direction of an estimate, one does not expect it to be almost double the price quoted. In addition to the under estimation, we found that two of the credit cards used to pay for the move received fraudulent charges only days after they were used to pay You Move Me, a rather suspicious occurrence. When we complained to You Move Me about all our broken items and the amount over estimated costs, we were offered $500 in compensation which we did not accept as one of the items broken was worth over $1000 and the sum didn't address our being charged double the estimate.