BBB Business Review

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This business is not BBB accredited.

Med Loan Finance

Phone: (800) 504-4053 Fax: (800) 555-8122 View Additional Phone Numbers 10515 W 148th Ter, Overland Park, KS 66221

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Med Loan Finance is a loan processing company that works with multiple lenders in obtaining loans which may include credit cards for medical purposes for their clients.  Lenders include (but not limited to) banks, finance companies and credit card issuers.  Med Loan Finance charges a processing fee based on the requested loan amount which are outlined in their contracts.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Med Loan Finance include:

  • 1 complaint(s) filed against business that were not resolved

Factors that raised the rating for Med Loan Finance include:

  • Length of time business has been operating
  • Response to 26 complaint(s) filed against business

Customer Complaints Summary Read complaint details

26 complaints closed with BBB in last 3 years | 6 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 16
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 9
Total Closed Complaints 26

Customer Reviews Summary Read customer reviews

1 Customer Review on Med Loan Finance
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: March 13, 2009 Business started: 01/01/2002 in KS Business started locally: 01/01/2002 Business incorporated 01/14/1993 in KS
Type of Entity


Business Management
Jim Axford, Owner/President
Contact Information
Principal: Jim Axford, Owner/President
Business Category


Refund and Exchange Policy
Company states once conditions are met and your card is charged that their fees are non-refundable.
Alternate Business Names
Axford Enterprises, Inc.
Industry Tips

Contracts are legal documents that are designed to protect both the consumer and the business involved. A contract allows the business to define, in specific terms, the extent of its obligation for the delivery of a product or service, while committing the consumer to the price to be paid once specifications are met.

ONCE a contract is signed, it generally cannot be changed or broken unless both parties agree.

To protect yourself, the BBB suggests:

- that you read and thoroughly understand the
contract BEFORE you sign.

- Be wary of vaguely worded provisions or

- Keep a copy of the signed contract.

- Make sure that all oral promises are included
in the written contract.

- All parts should be complete BEFORE signing.
NEVER sign a blank contract!

Do NOT be pressured into signing any contract!


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.