BBB Business Review

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BBB Accredited Business since

Adell Communications, LLC

Phone: (913) 780-2375 View Additional Phone Numbers PO Box 3034, Olathe, KS 66063

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Adell Communications states they offer a variety of services to help families and businesses enjoy life. Identity theft and legal services, employee benefits, small business services, and resources for shopping, entertainment, networking career and more.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Adell Communications, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Adell Communications, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Adell Communications, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 16, 2007 Business started: 03/15/2005 in KS Business started locally: 03/15/2005
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Adele Adell, Independent Associate Mr. Stan Adell, Independent Associate
Contact Information
Principal: Ms. Adele Adell, Independent Associate
Principal: Mr. Stan Adell, Independent Associate
Business Category


Products & Services

Adell Communications, LLC sells the following brand(s): Legal Shield Identity theft and Legal Services, LegalShield Identity Theft and Legal Services

Adell Communications, LLC offers the following product(s): Employee Group Benefits, Employee Group Benefits, Family Legal Plans from LegalShield, Identity Theft Plans from LegalShield, LegalShield Family Legal Plans, LegalShield Identity Theft Plan, Small Business Legal Plans, Small Business Legal Services

Method(s) of Payment
Credit Cards or Bank Draft Payments
Alternate Business Names
Adell Associates (formerly) LegalShield(SM)

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.