BBB Business Review

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This business is not BBB accredited.

Hermeris, Inc.

Phone: (866) 659-5246 View Additional Phone Numbers 4049 Pennsylvania Ave Ste 100, Kansas City, MO 64111 http://www.hermeris.com View Additional Web Addresses


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Description

Hermeris, Inc. dba SimpleFilings is third party, for profit company, that provides various individual and business document preparation and filing services for a fee. This company cannot provide legal, financial, or other professional advice. This company and their websites are not affiliated with or endorsed by the US Department of the Treasury, the IRS, the Social Security Administration, or any government agency.  Contact your local Social Security office, www.ssa.gov, or IRS office, www.irs.gov, to seek the services of the government agencies directly.

The Social Security Administration (SSA) will issue up to three replacement cards per year, up to ten per lifetime, for no charge.  SimpleFillings provide a fee-based service to assist people with the process of applying for a card.  Applying for a social security card requires preparing an application document, determining the appropriate evidence documents required for your application, and determining the SSA office for your location.  This can be done for free by contacting the SSA directly at www.ssa.gov or SimpleFilings can assist with the preparation of documents for a fee.  SimpleFilings cannot submit the documents directly to the SSA for you since SSA also requires additional personal evidence documents.  You must take the prepared application whether completed by yourself or by SimpleFilings and complete the filing directly with the Social Security Administration to request your social security card.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Hermeris, Inc. include:

  • 135 complaint(s) filed against business

Factors that raised the rating for Hermeris, Inc. include:

  • Length of time business has been operating
  • Response to 135 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

135 complaints closed with BBB in last 3 years | 17 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 33
Billing/Collection Issues 17
Delivery Issues 3
Guarantee/Warranty Issues 0
Problems with Product/Service 82
Total Closed Complaints 135

Customer Reviews Summary Read customer reviews

1 Customer Review on Hermeris, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: July 05, 2007 Business started: 10/19/2006 in KS Business started locally: 10/19/2006 Business incorporated 10/19/2006 in KS
Type of Entity

Corporation

Business Management
Rebecca Worden, VP of Operations
Contact Information
Principal: Rebecca Worden, VP of Operations
Business Category

INTERNET MARKETING SERVICES SOCIAL SECURITY SERVICES

Alternate Business Names
SimpleFilings SimpleFilings.com
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.