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Find a Location

Cerner Corporation has 9 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Cerner Corporation

      2800 Rockcreek Pkwy Kansas City, MO 64117-2521

    • Cerner Corporation

      9888 S Park Rise Way Sandy, UT 84070-3805

    • Cerner Corporation

      8779 Hillcrest Rd Kansas City, MO 64138

    • Cerner Corporation

      10200 Abilities Way Kansas City, KS 66111

    • Cerner Corporation

      3755 Monte Villa Pkwy Bothell, WA 98021-9096

    Business ProfileforCerner Corporation

    Health
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Development and maintenance of computer systems for hospitals. The company helps with technical management support for hospitals around the world. Cerner corporation maintains offices, in addition to its headquarters in Kansas City, MO., in Detroit, MI., Washington DC, Australia and Saudi Arabia. Cerner also maintains a Vision Center in London (Ontario, Canada) in cooperation with the London Health Sciences Centre. The company's core software is called "Health Network Architecture", which allows each participating facility within a healthcare enterprise to access an individual's clinical record at the point of care. The system makes patients' individual records a part of an integrated system for any health care facility to assist physicians, nurses, laboratory technicians, and records keepers. Cerner Corporation owns or has interests in the following entities: Synetic, Inc., Elmwood, N.J., Multum Information Systems, Mitch Cooper & Associates, Health Network Ventures, Citation Computer Systems, Inc., First Consulting Group, and ADAC Laboratories Health Care Information Systems, among others. Cerner corporation was founded in 1979 by Neal Patterson, Clifford Illig and Paul Gorup, all professonal computer consultants. The company went public in 1986. Patterson is currently listed as Cchairman/CEO, and Mr. Illig is Vice-Chairman. Earl H. (Trace) Devanny III, is President. Cerner Corporation employs nearly 7300 persons locally, nationally and internationally. It is listed on NASDAQ. Its stock symbol is CERN. E-mail [email protected] Website- www.cerner.com

    Business Details

    This is a multi-location business.

    Find a Location

    Cerner Corporation has 9 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Cerner Corporation

        2800 Rockcreek Pkwy Kansas City, MO 64117-2521

      • Cerner Corporation

        9888 S Park Rise Way Sandy, UT 84070-3805

      • Cerner Corporation

        8779 Hillcrest Rd Kansas City, MO 64138

      • Cerner Corporation

        10200 Abilities Way Kansas City, KS 66111

      • Cerner Corporation

        3755 Monte Villa Pkwy Bothell, WA 98021-9096

      Headquarters
      2800 Rockcreek Pkwy, Kansas City, MO 64117-2521
      BBB File Opened:
      8/3/1999
      Years in Business:
      45
      Business Started:
      1/1/1979
      Business Started Locally:
      1/1/1979
      Business Incorporated:
      10/6/1986
      Type of Entity:
      Corporation
      Business Management
      • Dr. David Feinberg, CEO
      Additional Contact Information

      Fax Numbers

      • (816) 474-1742
        Primary Fax

      Phone Numbers

      Customer Complaints

      1 Customer Complaints

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      File a Complaint

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Virginia M

      1 star

      09/22/2022

      I thought you would know how poorly our EHR transition experience is going. Makes sense based in the VA rollout disaster and subsequent lawsuit.My hospital is switching now with a go-live date in less than a week. Ive had 2 disastrous training sessions in a big group of other providers on different levels with different work flows, that were not helpful and neither one got through what we needed to. Order sets were promised and never built across all departments. Capabilities promised and now not possible. I have no idea how to use this program, neither do my colleagues, the OR staff, anesthesia, or our front office staff. This is an utter disaster! We cant write an op note, no order sets are created, we dont know how to do anything in the clinic, OR, or inpatient. I asked for extra help and told them training has been inadequate and they said no and that doing 5 hours of interactive generic online journey training will answer my questions and that there would be no extra support now or after go-live. If we have questions we can find a peer that *** have more knowledge. Are you kidding me? There are no printouts, millennium is not accessible, no videos are accessible, no staff is accessible. This company is by far the worst EHR system out there!

      Local BBB

      BBB of Midwest Plains

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