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Find a Location

Molle Volkswagen Audi has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Molle Volkswagen Audi

      10330 Madison Ave Kansas City, MO 64114-4520

      BBB Accredited Business
    • Molle Volkswagen Audi

      10344 Summit St Kansas City, MO 64114-4522

      BBB Accredited Business
    • Molle Volkswagen Audi

      808 W 103rd St Kansas City, MO 64114-4507

      BBB Accredited Business

    Business ProfileforMolle Volkswagen Audi

    New Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/21/2006

    Years in Business: 18

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Molle Volkswagen Audi has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Molle Volkswagen Audi

        10330 Madison Ave Kansas City, MO 64114-4520

        BBB Accredited Business
      • Molle Volkswagen Audi

        10344 Summit St Kansas City, MO 64114-4522

        BBB Accredited Business
      • Molle Volkswagen Audi

        808 W 103rd St Kansas City, MO 64114-4507

        BBB Accredited Business
      Location of This Business
      10330 Madison Ave, Kansas City, MO 64114-4520
      BBB File Opened:
      5/16/2006
      Years in Business:
      18
      Business Started:
      2/14/2006
      Business Started Locally:
      2/14/2006
      Accredited Since:
      6/21/2006
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Molle Automotive Group, LLC
      Business Management
      • John Molle, General Manager
      • Kevin Young, General Sales Manager
      • Shawn Hulse, General Manager
      • Kelly Walter, Office Manager
      Contact Information

      Principal

      • John Molle, General Manager

      Customer Contact

      • Shawn Hulse, General Manager
      • Kelly Walter, Office Manager
      Additional Contact Information

      Fax Numbers

      • (816) 508-1259
        Primary Fax

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/15/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Had my car towed to Molle Audi service department for engine issues in March 2023. Audi spent the next couple days going through the engine and ultimately told me that the engine needed to be replaced along with turbos and other various parts for a total of $56,000. I was charged by Audi for the inspection of the engine. Not able to afford this estimated repair cost, I had to have the car towed back to my house where I sold the vehicle as is. The party who bought the car ended up replacing the necessary parts to get the engine to start which it ultimately started up and is running fine. The original engine turned out to be fine and is working properly. However, based off the professional opinion from Audi, I was told the engine had to be replaced, so I sold the car and took a big loss in money only to find out the engine was okay. I am out over $25,000 on the car from what I purchased it for versus what I had to sell the car for what it was worth with the understanding the engine needed to be replaced.
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      James C

      1 star

      02/07/2022

      My Audi A5 2010 was service and still had the same issues. The **************** light stays on. I paid for a service that wasn't fixed. They gave me all sort of excuse & I use work on vehicles in the military. I'm disabled and they want more money from an issue I paid for.

      Molle Volkswagen Audi Response

      02/09/2022

      After looking into this information I found that the vehicle was running extremely rough so we swapped plugs and coils and found the misfire followed the coils. After replacing the coil the car never ran rough again for us. However the light did come back on and we were trying to clean up work someone else had done to the vehicle when replacing the turbo. After connecting the electrical connectors and the vacuum line to the turbo and erased faults. There was no check engine light after our test drive. We always recommend doing the spark plugs and coils at the same time while you are in there but I see we just did coils per your request which is what we were 100% certain that was bad at the time. I would be glad to look at the vehicle again and see if the light is back on for something we did and not charge you anything for the diagnosis. At that point if it's related to the after market turbo or something other then the coils then we can get you the cost on replacement and try and help you out on the price.

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