BBB Business Review

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Hot Spring Spas

Phone: (515) 270-8702Fax: (515) 331-899010860 Hickman Rd, CliveIA 50325-3736 Send email to Hot Spring Spashttp://www.hotspringgreen.com

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Description

We are a family owned business operating in Iowa since 1968 with locations in Clive, Carroll, and Arnold's Park.

We also have two locations serving the Minneapolis, MN area.

BBB Accreditation

Hot Spring Spas is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Hot Spring Spas' rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 2 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Guarantee / Warranty Issues1
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Hot Spring Spas

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 02/18/1991Business started: 01/01/1968Business started locally: 01/01/0989New Owner Date: 01/01/1989
Type of Entity

Corporation

Incorporated: December 1998, IA

Business Management
Principal: Thad Schaben (President)
Business Category

Spas & Hot Tubs - Dealers, Spas & Hot Tubs - Service & Repair

Products & Services

We sell and service the world's leading Hot Tub: Hot Spring Spas. We also carry Pre-Owned Hot Tubs, Saunas, Swim Spas, Massage Chairs, and more!

Hours of Operation
Mon: 10:00 AM to 07:00 PMTue: 10:00 AM to 07:00 PMWed: 10:00 AM to 07:00 PMThu: 10:00 AM to 07:00 PMFri: 10:00 AM to 07:00 PMSat: 10:00 AM to 05:00 PMSun: 12:00 PM to 05:00 PM
Service Area

Within 100 miles of Des Moines, Carroll, and Arnold's Park, IA

Alternate Business Names
Agri-Bolt Hot Spring Spas

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BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.