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Find a Location

Lyons Truck & Trailer Inc. has 1 locations, listed below.

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    Business ProfileforLyons Truck & Trailer Inc.

    Truck Trailer
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/30/2012

    Years in Business: 23

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    1736 W Epler Avenue, Indianapolis, IN 46217-9686
    BBB File Opened:
    4/20/2008
    Years in Business:
    23
    Business Started:
    7/1/2000
    Business Incorporated:
    5/24/2002
    Accredited Since:
    4/30/2012
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Lyons Trailer Sales, Inc.
    • Lyons Front Line Trucks, Inc.
    Business Management
    • Mr. Michael Lyons, President
    • Mr. J Keith Lyons, Vice President
    Contact Information

    Principal

    • Mr. Michael Lyons, President
    • Mr. J Keith Lyons, Vice President

    Customer Contact

    • Mr. Michael Lyons, President
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/09/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I purchased a **** ****** flatbed trailer on 7/14/2022. When I researched this trailer it was posted in the sale ad that it had 4 new wheel seals, which actually stated in the ad and there was a picture of their own work order which stated the same. When I went to look at and inspect the trailer in person, I was also told again by the owner, ******* Lyons, that it in fact had 4 new wheel seals installed. I never looked personally to verify this because I took ******* Lyons word for it, that the said work had actually been done. After approximately **** miles of use, the left front wheel seal started leaking. I informed ************************************* of this because I figured he would want to take care of it. The more I thought about it I just decided to fix it myself to make sure it was done right. The leaking seal in fact was a new seal that had been installed incorrectly. After I finished the repair, I then proceeded to inspect the other 3 seals, none of the other seals had been replaced! I then contacted ******* Lyons and informed him of this. His reply was that he made a mistake about the seals. He told me that I had no work order from them stating that it had 4 new seals, which is false because I have 2 different places that I saved pics of which states otherwise. I asked him what he was going to do about this to make it right, and I got from him was send me your invoice.. for what I have NO clue. He clearly thinks him and his business did nothing wrong, because he says it was a mistake. So.. advertising work done on a piece of equipment that youre selling, and then saying that they made a mistake by advertising that, is ok..?In my opinion that is FRAUD, MISREPRESENTATION and a boldface LIE!To do a wheel seal for one I price at $250.00 which is so cheap you couldnt get it done anywhere, but Ill price it at that times 4. I feel Im owed $1000.00 for this. Which is MORE THAN FAIR.
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    Customer Reviews

    0 Customer Reviews

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    Local BBB

    BBB Serving Central Indiana

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