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Find a Location

Uncle Bill's Pet Centers has 7 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Uncle Bill's Pet Centers

      4829 W 38th Street Indianapolis, IN 46254-3319

    • Uncle Bill's Pet Centers

      9411 E Washington Street Indianapolis, IN 46229-3085

    • Uncle Bill's Pet Centers

      870 U S 31 North Greenwood, IN 46142-4401

    • Uncle Bill's Pet Centers

      14061 Mundy Drive Fishers, IN 46038-8812

    • Uncle Bill's Pet Centers

      3720 Georgetown Road Indianapolis, IN 46224-1627

    Business ProfileforUncle Bill's Pet Centers

    Pet Supplies
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Uncle Bill's Pet Centers provide pet supplies.

    Business Details

    This is a multi-location business.

    Find a Location

    Uncle Bill's Pet Centers has 7 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Uncle Bill's Pet Centers

        4829 W 38th Street Indianapolis, IN 46254-3319

      • Uncle Bill's Pet Centers

        9411 E Washington Street Indianapolis, IN 46229-3085

      • Uncle Bill's Pet Centers

        870 U S 31 North Greenwood, IN 46142-4401

      • Uncle Bill's Pet Centers

        14061 Mundy Drive Fishers, IN 46038-8812

      • Uncle Bill's Pet Centers

        3720 Georgetown Road Indianapolis, IN 46224-1627

      Headquarters
      4829 W 38th Street, Indianapolis, IN 46254-3319
      BBB File Opened:
      5/13/2008
      Years in Business:
      39
      Business Started:
      1/1/1985
      Business Incorporated:
      12/28/1990
      Type of Entity:
      Corporation
      Alternate Business Name
      • Pet Centers of Indiana, Inc.
      Business Management
      • Mr. Phil Wilson, Owner/President
      • Ms. Barbara Potter, Senior Accounting Manager
      • Mr. Josh Armey, Senior Project Manager
      Contact Information

      Principal

      • Mr. Phil Wilson, Owner/President

      Customer Contact

      • Ms. Barbara Potter, Senior Accounting Manager
      Additional Contact Information

      Fax Numbers

      • (317) 291-7087
        Primary Fax

      Phone Numbers

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/14/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I got a bunny on the 7th and he had been such a nice baby the whole time. There were no issues or anything but then he started to pee straight slime. We took him back to uncle bills because they said they would give him ANTIBIOTICS. They kept him over night and he was DEAD the next morning. I came into the store to get him and a lady named ***** showed me what she had given him and it was RIGHT ON THE ****** He could have been home and less afraid and not alone but they decided to keep him overnight for something we couldve done ourselves. Uncle bills sold me a SICK bunny, let me bond with it, took it back to take care of it, then ended up letting it die in their hands. Not only was this an issue but when I had went in ***** had decided to give me an attitude when I was clearly angry and upset. My bunny was not given antibiotics it was given something you can buy in the store. ***** is a liar and doesnt know how to take care of animals
      Read More

      Customer Reviews

      5 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Donald C

      1 star

      01/20/2024

      I think it's the worst possible pet store. it is a shame to walk into a pet store to find dead fish in every other tank and the customer service is absolutely ridiculous while I was in the store one of the employees run into me and my son with a floor cleaning machine while I was trying to purchase a canister filter it was no accident. I was in the process of retrieving the filter from the shelf when she stopped the machine and told me I'm going to clean this aisle now I said no I'm shopping here give me a minute so she starts the machine down the aisle. need less to say I will no longer be shopping there for any thing

      Uncle Bill's Pet Centers Response

      01/23/2024

      I am very sorry for the customers experience. Please provide me a store location and a date/time if any of that information is available. I could then go to a schedule and view cameras to identify the persons involved.

      Local BBB

      BBB Serving Central Indiana

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