BBB Business Review
BBB Accredited Business since
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The main business of the company is the manufacturing and sales of scholastic recognition and motivation awards including class rings, graduation announcements and accessories, yearbooks, caps and gowns, diplomas, diploma frames, cheerleading uniforms and accessories and team sports apparel and equipment.
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A BBB Accredited Business since
BBB has determined that Herff Jones, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Herff Jones, LLC include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 16 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||8|
|Total Closed Complaints||16|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||3|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMs. Judy Eacret, Executive Administrative Assistant Mr. John Pitts, CFO Mr. Tom Tanton, President
MANUFACTURERS & PRODUCERS