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Current Alerts For This Business
BBB files indicate this company may have a pattern of complaint. Specifically, consumers allege the business
· Becomes difficult to reach and/or fails to promptly respond to concerns pertaining to warranty coverage and unresolved claims
· Fails to provide reimbursement sufficiently and/or in a timely manner
On November 28, 2022, BBB requested that Residential Warranty Services respond to the alleged pattern. On January 18, 2022 the company responded to BBB and outlined steps they plan to implement to eliminate the alleged pattern of complaint. BBB will continue to monitor the alleged pattern.
Additional business information
At-a-glance
Related Categories
Overview
Business Details
This is a multi-location business.
- Location of This Business
- 690 Pro Med Ln, Carmel, IN 46032-5497
- BBB File Opened:
- 4/24/2008
- Years in Business:
- 36
- Business Started:
- 1/1/1988
- Business Incorporated:
- 10/6/1988
- Licensing Information:
- This type of company may require licensing. To verify if licensing is required and/or if the company is properly licensed, contact the Indiana Department of Insurance at 317-232-2385 or visit their website at www.in.gov/idoi.
- Type of Entity:
- Corporation
- Alternate Business Name
- RWS of America, LLC
- Residential Warranty Services
- Residential Warranty Services, Inc.
- Business Management
- Ms. Kassandra Prater, Operations Manager
- Contact Information
Customer Contact
- Ms. Kassandra Prater, Operations Manager
Customer Complaints
330 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
08/02/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
196 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Sherill F
08/26/2024
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