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BBB Accredited Business since
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HCCMIS® offers travel medical insurance and short-term U.S. domestic insurance.
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A BBB Accredited Business since
BBB has determined that HCC Medical Insurance Services, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for HCC Medical Insurance Services, LLC include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 110 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||63|
|Total Closed Complaints||110|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||42|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Indiana Department of Insurance
311 West Washington Street, Suite 300, Indianapolis IN 46204-2787
Phone Number: 317-232-2395
Fax Number: 317-232-5251
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Mark Carney, President Mr. Andrew Bard, Vice President of Sales Mr. Rick Starost, Assistant Vice President of Marketing
INSURANCE-HEALTH Direct Health and Medical Insurance Carriers (NAICS: 524114)
Products & Services
HCC Medical Insurance Services, LLC offers the following product(s): Atlas Corporate insurance, Atlas Group insurance, Atlas Professional insurance, Atlas Travel insurance, CitizenSecure® Economy insurance, CitizenSecure® insurance, GroupSecure® insurance, HCC Life Short Term Medical insurance, Health Insurance, IC+® term life insurance, StudentSecure® insurance
Method(s) of PaymentVisa, Mastercard, Discover, American Express
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview